Printemps Personal Shopper

About Printemps

Printemps is a French department store founded in Paris by Jules and Augustine Jaluzot in 1865. Its boulevard Haussmann flagship and regional stores bring fashion, beauty and homeware under one roof.

Role & Responsibilities

• Represent Printemps and uphold its sales ceremony standards through the Personal Shopping service.
• Build loyalty among local and international high-spending clients.
• Grow a client portfolio through a personal network and networking activities.
• Maintain privileged client relationships in-store and remotely, turning clients into ambassadors.
• Attend key retail periods, private events and personalized appointments.
• Contribute to updating the client database and strengthening client knowledge at Printemps.
• Make store access, the client experience and purchasing easier, while ensuring client comfort.
• Plan availability for clients.
• Understand each client's style, preferences and needs.
• Prepare exclusive selections ahead of each appointment.
• Present complete outfits and personalized fashion advice.
• Introduce clients to new arrivals, rare pieces and collections ahead of launch.
• Make every visit a memorable experience.
• Meet quarterly targets.
• Increase average basket value through high-value advisory service.
• Conduct remote sales using new digital tools.
• Collaborate with brands and internal teams to deliver the highest level of service.
• Serve as a fashion reference by monitoring trends, designers, fashion shows and new concepts.
• Inspire clients through a strong sense of style and fashion and lifestyle knowledge.
• Become a trusted recommender within the client community.

Qualifications

• Stay connected to trends and have a strong understanding of fashion and lifestyle.
• Have an established, qualified network of contacts and know how to maintain and grow it.
• Enjoy building lasting relationships and providing highly personalized support.
• Be autonomous, energetic and entrepreneurial, with a strong results orientation.
• Be comfortable with digital tools and social media, using them to support business development.
• Have a passion for premium urban fashion and be curious and influential, able to create opportunities through a network and turn a shopping session into an exceptional experience.

Skills

Experience

6–10 years

Culture

A personal shopper at Haussmann advises individual clients, while buyers at the Paris head office select merchandise for the stores. Visual merchandisers work with sales staff to present that selection on the shop floor.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.