Prada Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 17, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Team Manager role in Miami Design District. Lead sales operations, manage teams, and drive client relationships in luxury retail.
Role & Responsibilities
- Drive the team to exceed financial targets and maximize sales performance while supporting store success
- Lead sales floor management with visible presence, ensuring Prada standards are achieved and business opportunities are maximized
- Act as a sales leadership role model, supporting team members with individual coaching and developing client relationships
- Foster cross-selling and upselling across product categories and champion digital mindset adoption among the team
- Cultivate client relationships to create brand advocates, leverage team engagement to capture high-quality customer profiles with every transaction
- Develop and maintain solid client relationships through meaningful after-sales experiences and proactive identification of new business opportunities
- Support clientelling initiatives to strengthen client loyalty and proactively manage customer complaints to preserve positive relationships
- Coach team members with consistent feedback, identify individual development and training needs, partner with HR and L&D on tailored development plans
- Conduct morning briefings on specific topics, encourage information exchange within the team, and identify talent for internal advancement
- Ensure company policies and procedures are implemented across all operational activities, including cash handling, inventory, and reporting
- Maintain accountability for departmental back-of-house organization and protection of company assets while enforcing staff grooming standards
- Master all company tools and applications including IT and digital platforms, ensuring the team remains informed of relevant updates
- Facilitate synergy between front-of-house and back-of-house operations, providing feedback on departmental needs to store management
Qualifications
- Proven track record in luxury fashion retail management or equivalent
- Strong business acumen and analytical capabilities
- Demonstrated ability to drive positive client experiences and build lasting loyalty
- Exceptional communication and interpersonal skills
- Leadership and coaching expertise with ability to inspire and influence teams
- Comprehensive knowledge of luxury fashion industry trends and market dynamics
Skills
Experience
Minimum 3–5 years of progressive leadership experience in luxury retail, with demonstrated success in sales management, team development, and client engagement in a premium or luxury environment.
Education
High school diploma or equivalent required; Bachelor's degree in Business Administration, Retail Management, or related field preferred.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Manager», «Sales Manager», «Floor Manager», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.