Prada Team Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Prada
Prada is a leading Italian luxury fashion house and a core brand of the Prada Group, known for its rigorous approach to design, craftsmanship and cultural leadership. The company operates globally with a portfolio of maisons and maintains a reputation for cultivating creative, internationally focused teams within an uncompromising luxury retail environment.
Prada seeks a Team Manager in Miami (Bal Harbour) to lead the boutique team, drive sales performance and elevate the client experience.
Role & Responsibilities
- Lead the store team to achieve and exceed financial targets through proactive coaching, sales leadership and performance management.
- Develop and implement business plans with the Store Manager using product performance analysis and targeted action plans.
- Maximize commercial opportunities through sales floor leadership, visible presence and adherence to Prada standards.
- Drive cross‑selling and up‑selling across product categories and foster a strong digital mindset within the team.
- Guarantee an outstanding Client Journey: welcome clients, convey Prada’s brand values, and deliver personalised, memorable experiences.
- Cultivate and expand client relationships; ensure high‑quality client profile capture and meaningful after‑sales service.
- Manage customer complaints to preserve client relationships and drive positive outcomes.
- Coach, mentor and identify talent within the team; partner with HR and L&D to deliver individual development plans.
- Ensure operational excellence: enforce cash, inventory and logistics procedures, protect company assets and maintain staff grooming standards.
- Collaborate with Visual Merchandising and Merchandising teams to communicate department needs and support store presentation.
- Master company digital tools and applications and ensure the team remains current on relevant updates.
Qualifications
- Proven leadership in retail with at least 3 years of supervisory or managerial experience in luxury fashion or an equivalent premium retail environment.
- Strong commercial acumen with demonstrated ability to drive sales and analyse product performance.
- Excellent communication, interpersonal and coaching skills with a client‑centric approach.
- Thorough knowledge of luxury fashion trends and product culture.
- Highly organised, detail oriented and dependable, with flexibility in schedule and working hours.
Skills
Experience
Minimum three years of progressive retail supervisory or management experience, preferably within the luxury fashion sector, with a proven record of achieving sales targets, developing teams and delivering high‑value client experiences.
Education
High school diploma or equivalent required; bachelor’s degree in business, fashion, retail management or a related field preferred.
Workplace
The successful candidate will be located in Miami, Florida, USA.
Culture
Prada fosters a creative, international workplace where design thinking and rigorous standards coexist with a commitment to professional growth. The brand values diversity and inclusion, promotes cross‑disciplinary collaboration and invests in talent development within an ambitious luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Retail Manager», «Boutique Manager», «Store Supervisor», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.