Prada Team Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Team Manager role in Lisbon: lead retail team, drive sales excellence, and deliver exceptional client experiences in luxury fashion.
Role & Responsibilities
- Lead, train, and coach the retail team to their fullest potential while driving a culture of excellence and teamwork
- Drive team performance to exceed KPI targets and contribute to overall store success through goal-setting and performance management
- Conduct regular performance discussions with the Store Manager/Director, analyze results, and develop actionable improvement plans
- Provide consistent feedback and coaching to team members, identifying development needs and collaborating with Retail Trainers on tailored development programmes
- Train the team on Client Journey principles, clienteling techniques, storytelling, and comprehensive product knowledge
- Participate in identifying, recruiting, and onboarding talent in collaboration with the Store Manager
- Maintain a visible, consistent presence on the sales floor to maximize business opportunities and ensure superior client experience
- Lead clienteling initiatives including data collection, client outreach, private appointments, re-purchases, and VIC engagement and retention
- Proactively identify and engage new client prospects to expand the store's client base
- Ensure clients receive exceptional after-sales service, including product care and maintenance support, to foster loyalty and maximise business opportunities
- Monitor assigned category performance and propose action plans to achieve targets
- Collaborate with Retail Merchandising teams to provide feedback on product, stock, and business-driving requests
- Partner with Visual Merchandising to maximise category potential while maintaining adherence to store image guidelines
- Collaborate with Operations to ensure back-of-house structure and layout maximises efficiency and selling opportunities
- Lead by example in exemplary product care and strict compliance with all policies and procedures
Qualifications
- Proven experience in retail team management or supervisory leadership within luxury or premium brands
- Demonstrated ability to lead, motivate, and develop high-performing teams
- Strong knowledge of clienteling, CRM systems, and client journey best practices
- Expertise in sales floor management and driving KPI achievement
- Excellent communication, interpersonal, and coaching skills
- Ability to balance team management with direct client engagement
- Strong organisational and strategic planning capabilities
Skills
Experience
Minimum 3–5 years of retail management or supervisory experience in a luxury or premium environment, with demonstrated success in leading teams, driving sales performance, and implementing clienteling strategies.
Education
Secondary education required; further education in retail management, business administration, or luxury goods is advantageous.
Workplace
This position is based in Lisbon, Lisbon, Portugal.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Retail Manager», «Store Team Supervisor», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.