Prada Team Manager
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- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 5, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Team Manager position in Lisbon. Lead retail team, drive sales excellence, and deliver exceptional client experience in luxury environment.
Role & Responsibilities
- Lead and develop retail team members to their fullest potential while fostering a culture of excellence, teamwork, and growth
- Drive team performance to exceed KPI targets and contribute to overall store success through goal-setting and individual performance management
- Conduct regular performance discussions with Store Manager/Director, analyze results, and create actionable improvement plans
- Provide consistent feedback and coaching to team members, identifying development needs and partnering with Retail Trainers to tailor development plans
- Train team on Client Journey, clienteling, storytelling, and comprehensive product knowledge to enable sales excellence
- Participate in talent acquisition, recruitment, and onboarding in collaboration with Store Manager
- Create a positive and harmonious work environment by leading by example and ensuring team cooperation
- Maximize sales floor opportunities through efficient management and visible presence for team support
- Lead team in delivering superior client experience, adhering to all Client Journey principles to foster long-term relationships
- Train Client Advisors on all clienteling steps: data collection, client outreach, private appointments, re-purchases, VIC engagement and retention
- Identify and engage with new clients to expand the store's client base
- Ensure clients receive exceptional after-sales experience including product care services that enhance loyalty and business opportunities
- Lead by example in exemplary product care and respect for merchandise
- Ensure strict compliance with all corporate policies and procedures while supporting team in daily operational tasks
- Monitor performance of assigned product categories and propose action plans to achieve targets
- Collaborate with Retail Merchandising teams to provide feedback on products, stock situations, and specific requests
- Work with Visual Merchandising team to maximize category potential while maintaining store image and guidelines
- Partner with Operations team to ensure stockroom structure and layout maximize efficiency and selling opportunities
Qualifications
- Proven retail leadership experience with demonstrated track record in team management
- Strong understanding of luxury retail environment and client service standards
- Experience with CRM systems and clienteling best practices
- Excellent communication and interpersonal skills
- Ability to inspire, motivate, and develop team members
- Strategic thinking combined with hands-on operational execution
- Knowledge of visual merchandising and category performance management
Skills
Experience
Minimum 3–5 years of retail management experience, preferably in a luxury goods environment. Demonstrated success in leading sales teams, achieving or exceeding sales targets, and developing team members through coaching and mentorship.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management, or related field preferred.
Workplace
This position is based in Lisbon, Lisbon, Portugal.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Team Lead», «Retail Team Lead», «Store Team Leader», «Sales Manager», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.