Prada Team Manager

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Location
LisbonLisbonPortugal
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 14, 2026

About Prada

Prada is an international luxury fashion house known for its design-led collections, craftsmanship and avant-garde aesthetic. As part of the Prada Group, the maison operates a global retail network and places emphasis on creative excellence, client experience and professional development for retail leaders.

PRADA Team Manager in Lisbon — lead a luxury boutique team, drive sales and client experience at PRADA's Lisbon store.

Role & Responsibilities

  • Lead, coach and develop the boutique sales team to consistently achieve sales targets, KPIs and high standards of client service.
  • Drive clienteling activities and cultivate long-term relationships with high-value and prospective clients, ensuring personalised service and follow-up.
  • Manage day-to-day store operations including staff scheduling, visual merchandising adherence, stock replenishment and inventory accuracy.
  • Own sales performance reporting, analyse KPIs and implement action plans to optimise conversion, average transaction value and retention.
  • Ensure compliance with loss-prevention procedures, cash handling policies, brand operational standards and corporate guidelines.
  • Support recruitment, onboarding and performance management; deliver regular coaching, appraisals and on-the-floor training.
  • Collaborate with regional management, merchandising and CRM teams to execute product launches, local events and promotional initiatives.
  • Maintain an immaculate boutique environment that reflects brand visual standards and the maison’s luxury positioning.

Qualifications

  • Proven leadership capability with strong people-management and coaching skills.
  • Demonstrable commercial acumen with a track record of meeting or exceeding retail sales targets.
  • Excellent interpersonal and communication skills; ability to deliver a personalised luxury client experience.
  • Organisational aptitude to manage shifts, stock flow, reporting and operational processes simultaneously.
  • Professionalism, discretion and a customer-centric attitude suited to a high-end luxury environment.
  • Fluency in Portuguese and strong working knowledge of English preferred.

Skills

Client relationship management (clienteling) Team leadership and coaching Retail KPIs, sales forecasting and performance analysis Visual merchandising and boutique presentation Inventory control and stock replenishment Loss prevention and cash-handling procedures CRM and POS systems Microsoft Excel (reporting and basic analysis)

Experience

Minimum 3 years of progressive retail experience, including at least 2 years in a supervisory or team-lead role within luxury fashion or premium retail, with proven success in driving sales and developing teams.

Education

Secondary education required; bachelor's degree in business, fashion, retail management or a related discipline preferred.

Workplace

This position is based in Lisbon, Lisbon, Portugal.

Culture

The maison cultivates a design-focused, client-centric culture that values craftsmanship, creativity and meticulous attention to detail. Team members operate within a polished, highly professional retail environment and are encouraged to develop product knowledge and leadership capabilities through on-the-job training.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Boutique Team Leader», «Store Supervisor — Luxury Retail», «Client Experience Manager», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.