Prada Team Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Manage the performance and development of Client Advisors, setting clear goals and accountability to meet or exceed targets and contribute to store success.
• Hold regular and on-the-job performance conversations, recognize achievements, identify development areas, and create actionable growth plans with Client Advisors.
• Guide and develop Client Advisors to their full potential while fostering excellence, teamwork, and growth among the team and Store Leaders.
• Lead team training on the Client Journey, clienteling, product knowledge, and storytelling to support development plans and goals.
• Participate in identifying, recruiting, and onboarding top talent within and outside the local market.
• As Floor Manager or Manager on Duty, maximize business opportunities by following store zoning, coordinating the team, providing timely coaching and feedback, and helping Client Advisors prepare for appointments.
• Lead the team in delivering superior client experiences in line with Client Journey principles and in building long-term client relationships.
• Develop the team’s client development skills and ensure clienteling tasks are completed consistently.
• Ensure the team proactively identifies opportunities to expand its client base, prospects new clients, and collects relevant quantitative and qualitative information.
• Serve as the expert for assigned product categories, analyze performance trends, identify store strengths and opportunities, and create plans to achieve their full potential.
• Collaborate with Head Office Merchandising teams, sharing feedback on product, stock, and specific needs to achieve category targets.
• Partner with Visual Merchandising to maximize category performance through in-store displays while following VM guidelines.
• Partner with Operations to ensure back-of-house layout and processes support efficiency and business opportunities while maintaining appropriate product care.

Qualifications

• Strong business acumen and analytical skills.
• Comprehensive knowledge of the luxury fashion industry and its trends.
• Proven ability to drive positive client experiences and build loyalty.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to inspire and influence a team.
• Leadership and coaching skills.
• Business awareness.
• Dependability.
• Flexibility in schedule and working hours.

Skills

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.