- Location
- Mexico City Ciudad de México Mexico
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
The Store Operations Manager supports and coordinates operational activities across Prada stores in line with corporate guidelines, policies and procedures. The role oversees stockroom and sales procedures, stocktaking, operational KPIs, uniform and boutique supply orders, and store support across Mexico and the Caribbean.
Role & Responsibilities
- Ensure that all procedures are implemented and supervised in accordance with corporate guidelines and the Store Operation Manual.
- Train Store Managers and Stockroom Managers on stockroom management procedures and updates, ensuring alignment with corporate procedures.
- Monitor and supervise the implementation of sales rules and procedures in accordance with corporate guidelines and applicable laws.
- Oversee cycle-count management.
- Supervise year-end stocktakes and prepare reports in coordination with the functions involved.
- Plan, manage and control end-of-season stocktaking activities, preparing reports in collaboration with the responsible personnel.
- Supervise the twice-yearly order of fashion and technical uniforms from Headquarters, according to guidelines and local needs, and oversee uniform requests to Headquarters.
- Monitor stock and operational KPIs, including theft, negative stock, special stock and inter-store transfers, and ensure reports are sent to Headquarters.
- Review and confirm the service priorities required by each store.
- Coordinate timely responses between IT and stores in the event of SAP or cash-register malfunctions.
- Assist stores with interpreting and implementing procedures and policies.
- Supervise the preparation of packaging and stationery orders for each boutique.
Qualifications
- Bachelor’s degree.
- Fluent in English and Spanish.
- Logical thinking and problem-solving.
- Detail-oriented.
Skills
Education
Bachelor’s degree.
Workplace
The role is situated in Mexico City, Ciudad de México, Mexico.
Explore jobs in Mexico.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Lead», «Retail Operations Supervisor», «Boutique Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.