Prada Store Manager

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Location
Kuala LumpurKuala LumpurMalaysia
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 14, 2026

About Prada

Prada is an Italian luxury fashion house and principal label of the Prada Group, recognised globally for its refined aesthetic, material innovation and rigorous attention to craftsmanship. As an employer, Prada seeks high-performing retail leaders who can translate maison heritage into exceptional client experiences across flagship and boutique environments.

PRADA Store Manager — Pavilion Kuala Lumpur. Lead luxury retail operations, drive sales and client experience for Prada at Pavilion KL.

Role & Responsibilities

  • Lead daily store operations at Pavilion Kuala Lumpur to achieve sales targets, margin objectives and service KPIs.
  • Coach, develop and schedule a multi-disciplinary sales team; recruit and retain top-tier luxury retail talent.
  • Drive premium clienteling and CRM activity, ensuring personalised engagement, follow-up and conversion of high-value clients.
  • Oversee visual merchandising standards and seasonal floor moves to align with global brand directives and local market dynamics.
  • Manage inventory control, stock replenishment, shrinkage prevention and end-of-period reconciliations.
  • Own store P&L tasks including budget adherence, expense control and regular financial reporting to regional management.
  • Implement loss-prevention procedures and ensure compliance with company policies, local labour laws and regulatory requirements.
  • Coordinate with regional buying, marketing and after-sales teams on launches, private events and service escalations.

Qualifications

  • Minimum of 4 years' experience in luxury retail, including at least 2 years in a supervisory or store leadership role.
  • Proven record of achieving and exceeding sales targets within a premium or luxury brand environment.
  • Demonstrable clienteling skills and experience using CRM tools to grow high-value client portfolios.
  • Strong leadership capability with experience in coaching, performance management and talent development.
  • Excellent commercial acumen, comfortable managing store-level P&L and operational budgets.
  • High standards of presentation and service, with a thorough understanding of luxury merchandising principles.

Skills

Clienteling Luxury sales Visual merchandising Inventory control KPI-driven sales management Team leadership & coaching Loss prevention Store P&L management POS systems CRM Microsoft Excel

Experience

At least four years in luxury retail with progressive responsibility; prior experience managing a boutique or flagship store and delivering measurable sales growth is expected.

Education

Bachelor's degree or diploma in business, retail management, fashion or comparable vocational qualification; equivalent demonstrable retail experience accepted.

Workplace

The successful candidate will be located in Kuala Lumpur, Kuala Lumpur, Malaysia.

Culture

Prada fosters a culture that balances creative rigor with commercial discipline, valuing meticulous craftsmanship and forward-thinking design. The retail environment demands polished client service, entrepreneurial initiative and adherence to exacting brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Flagship Store Manager», «Retail Store Manager», «Luxury Retail Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.