Prada Store Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Own overall store performance as a business leader and Company Brand Ambassador, ensuring an exceptional Client experience through a visible sales-floor presence and leadership of activities that achieve store targets.
• Manage and coach the store team, support succession planning and internal growth, and foster effective communication, organization, entrepreneurial spirit, team cohesion and professional development.
• Drive and maximize sales performance; develop business plans; and lead the team to exceed KPIs.
• Represent the Company in the local market, identify opportunities to increase footfall and attract new Clients, and build lasting relationships with the brand.
• Maintain a client-centric mindset, develop and sustain strong Client relationships, and deliver excellent satisfaction and the highest level of service.
• Partner with other company functions on clienteling initiatives and events to secure loyalty and increase Client spending; foster a strong private-appointment culture.
• Promote Omni Channel development through the team.
• Meet the store operating budget and control expenses.
• Keep the team informed and prepared on Prada Group information, product knowledge, the local market, competitors, policies and procedures; attract and recruit top talent through networking and scouting.
• Develop a sales strategy in cooperation with Retail Merchandising, Visual Merchandising and Retail Operations teams.
• Ensure displays attract Clients and maximize sales in line with Company guidelines.
• Participate in buying sessions when requested and provide product feedback based on store needs.
• Ensure cooperation between front and back of house.
• Enforce Company procedures for cash activity, inventory, logistics and head-office reporting.
• Work with the Retail Events Office to organize local events, set challenging and realistic targets per Client, and propose local event opportunities with local stakeholders and influencers.

Qualifications

• Business driven.
• Leadership and team management capability.
• Ability to motivate and persuade people.
• Strong customer service mindset and a natural ability to welcome Clients.
• Confident, enthusiastic and positive; mature and assertive.
• Organized and detail oriented.
• Market and product knowledge or passion.
• Interest in luxury, fashion, art and design.
• English proficiency required; other languages are a plus.

Skills

Education

A degree in Business or Retail Management, or equivalent, is a plus.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.