Prada Store Manager

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Location
Hong KongHong KongHong Kong
Employment
Full-Time
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 30, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Prada Store Manager position in Hong Kong – lead boutique operations, drive sales, and manage high-performing retail team in luxury fashion environment.

Role & Responsibilities

  • Drive store team to exceed financial targets and maximize sales performance while establishing action plans based on detailed performance analysis
  • Ensure KPI achievement across product categories, including cross-selling and upselling initiatives
  • Lead by example on the sales floor to guarantee exceptional client service standards and the execution of the brand's 'selling ceremony'
  • Develop and maintain strategic relationships with VIP clients, implementing clienteling initiatives and personalised events to increase loyalty and spending
  • Build omnichannel awareness among the team and leverage digital tools to enhance client relationships and support e-commerce channel development
  • Monitor store operating budgets and expenses while providing effective product feedback to inform buying decisions
  • Attract, recruit, and develop top talent through coaching, mentoring, and succession planning
  • Oversee visual merchandising execution in accordance with brand guidelines and seek support to optimise display impact
  • Enforce company policies, procedures, and operational standards including cash handling, inventory management, and logistics
  • Organise local events in partnership with head office, stakeholders, and influencers to drive client acquisition and retention

Qualifications

  • Proven track record of retail leadership in a luxury boutique environment
  • Demonstrated ability to exceed financial and KPI targets consistently
  • Strong client relationship management and VIP client portfolio experience
  • Experience in team building, recruitment, and talent development
  • Proficiency with retail management systems and omnichannel platforms
  • Knowledge of visual merchandising and inventory management best practices

Skills

Sales strategy and execution Financial analysis and budget management Team leadership and staff motivation Client relationship management (CRM) Omnichannel retail operations Visual merchandising coordination Event planning and execution Product knowledge and merchandising Digital tools and retail systems Conflict resolution and complaint management

Experience

Minimum 5–7 years of progressive retail management experience in a luxury fashion environment, with demonstrated success in store leadership, sales growth, and team development. Prior experience managing high-volume boutiques, leading teams of 5 or more, and driving both in-store and clienteling initiatives is essential.

Education

Secondary education required; tertiary qualification in Business Administration, Retail Management, or related discipline preferred.

Workplace

This position is based in Hong Kong, Hong Kong.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Director», «Retail Store Director», «Brand Store Manager», «Shop Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.