Prada Store Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Drive Store Team to exceed financial targets and maximize sales performance, ensuring comprehensive store success
• Develop and execute action plans based on rigorous performance analysis and market opportunities
• Lead the sales floor with a client-first mindset, ensuring highest standards of approach and service
• Mentor, coach, and develop store team members through training on product knowledge, sales techniques, client services, and company policies
• Foster omnichannel awareness and digital tool adoption to enhance client relationships and business outcomes
• Manage store operating budget and control expenses to meet financial targets
• Implement clienteling initiatives and VIC management strategies to cultivate client loyalty and increase spending
• Proactively identify and attract new clients while managing customer complaints to maintain positive relationships
• Oversee visual merchandising standards and display excellence in accordance with company guidelines
• Ensure enforcement of company procedures on cash management, inventory control, logistics, and head office reporting
• Organize and execute local events in partnership with retail head office and local stakeholders
• Recruit and attract top talent through networking and proactive scouting
• Act as a strong staff motivator, fostering positive team spirit and effective internal communication

Qualifications

• Passion for brand values and luxury retail excellence
• Proven ability to lead and inspire retail teams to achieve ambitious sales targets
• Strong client-centric mindset with demonstrated experience in luxury customer service
• Experience in omnichannel retail operations and digital tool utilization
• Sound business acumen with proven capability in financial management and budget control
• Proven track record in team development and succession planning
• Excellent communication and presentation skills in English and Mandarin
• Knowledge of luxury brand positioning and clienteling strategies

Skills

Experience

Minimum 5 years of retail management experience in a luxury environment, ideally within fashion or accessories. Demonstrated success in exceeding sales targets, building and managing high-performing teams, and delivering exceptional client experiences in a multi-brand or flagship store setting.

Education

Secondary education required; post-secondary qualification in business, hospitality, or retail management preferred.

Workplace

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.