Prada Store Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Champion a client-centric culture and deliver exceptional, personalised experiences reflecting the Prada standard
• Drive and maximise sales performance, achieve commercial targets, and deliver sustainable growth
• Inspire and motivate the team to consistently exceed individual and key performance indicators
• Coach, develop, and empower the team with a strong focus on talent development and performance management
• Ensure the team remains highly engaged and equipped with latest Prada Group knowledge, including product, collections, policies and procedures
• Foster an entrepreneurial, collaborative and high-performance culture
• Act as a brand ambassador for Prada within the local market, identifying opportunities to attract new clients and strengthen long-term relationships
• Manage the boutique's budget and ensure disciplined control of operating expenses
• Elevate clienteling through strategic initiatives, appointments and exclusive client events
• Ensure highest standards of operational excellence across cash management, inventory, logistics and Head Office reporting
• Uphold Prada's values, standards and distinctive identity across every aspect of the boutique experience

Qualifications

• Proven experience leading and developing a high-performing luxury retail team
• Strong commercial acumen with demonstrated ability to deliver sales growth and consistently achieve or exceed KPIs
• Genuine passion for client experience with ability to inspire a team to create personalised and memorable experiences
• Strong understanding of luxury fashion, competitive landscape and broader retail market
• Exceptional leadership, communication and relationship-building skills
• Proactive and entrepreneurial mindset with ability to identify opportunities and translate them into commercial results
• Genuine passion for the brand and the world of luxury

Skills

Experience

Proven track record of achieving excellence in management, customer service and sales within luxury retail environments, with demonstrated success leading and developing high-performing teams in fast-paced boutique settings.

Education

Not specified

Workplace

Benefits

Ongoing leadership, sales, product and client experience training; generous sales commission structure; opportunities for career development within the Prada Group.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.