Prada Store Manager

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

The Store Manager leads Prada’s Cortina store, accountable for overall performance, sales targets, client experience, team development and operational controls. The role also drives clienteling, omnichannel activity, merchandising and local events; compensation is €60,000–€70,000 gross annual salary.

Role & Responsibilities

• Own overall store performance as a business leader and brand ambassador, ensuring an exceptional client experience through a visible sales-floor presence and leadership of activities that achieve store targets.
• Drive and maximize sales performance; propose and develop business plans; and lead the team to exceed KPIs.
• Represent Prada in the local market, identify opportunities to increase footfall and attract new clients, and build client loyalty to the brand.
• Ensure a consistently appropriate approach and level of service for clients on the sales floor.
• Develop omnichannel business through the team.
• Meet the store operating budget and control expenses.
• Build and maintain strong client relationships and a client-centric mindset, delivering excellent satisfaction and the highest level of service.
• Implement clienteling initiatives and events with other company functions to secure loyalty and increase client spend; foster a strong private-appointment culture.
• Manage and coach the team, support succession planning and internal growth, and promote entrepreneurial spirit, effective communication, efficient organization and professional development.
• Keep the team informed and prepared on Prada Group information, product knowledge, the local market, competitors, policies and procedures.
• Attract and recruit strong talent through networking and scouting.
• Develop sales strategy with Retail Merchandising, Visual Merchandising and Retail Operations; ensure displays attract clients and maximize sales in line with company guidelines.
• Participate in buying sessions when requested and provide product feedback based on store needs.
• Ensure cooperation between front and back of house.
• Enforce company procedures for cash activity, inventory, logistics and head-office reporting.
• Work with the Retail Events Office to organize local events, set a challenging and realistic target per client, and propose local event opportunities with stakeholders and influencers.

Qualifications

• Business-driven, with leadership and team management capability.
• Able to motivate and persuade people.
• Strong customer-service mindset and a natural ability to welcome clients.
• Confident, enthusiastic and positive; mature and assertive.
• Organized and detail-oriented.
• Knowledge of and passion for the market and products.
• A degree in Business or Retail Management, or equivalent, is a plus.
• Interest in luxury and fashion, art and design.
• Fluent spoken English; other languages are desirable.

Skills

Education

A degree in Business or Retail Management, or equivalent, is a plus.

Workplace

Compensation

The base compensation for this position ranges from EUR 60,000 to EUR 70,000 per annum.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.