- Location
- Cancún Quintana Roo Mexico
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada is seeking a Stock Manager in Cancún to oversee product handling, inventory, e-commerce fulfilment and warehouse operations while supporting the sales floor and minimising stock loss. The role also plans department activities, manages and develops the team, and ensures compliance with company procedures and security standards.
Role & Responsibilities
- Oversee product care and protection in accordance with company guidelines.
- Manage the daily receipt and storage of goods, and prepare products efficiently for the sales floor and special areas.
- Ensure store-to-store transfers and returns comply with company guidelines and timelines.
- Manage e-commerce order flows for Prada.com and e-tailers, meeting required service levels.
- Manage the flow of damaged, non-sellable, and repair-bound products.
- Ensure products are correctly protected and packaged in-store and for transfers, including e-commerce shipments.
- Maintain accurate product flows and documentation, recording all movements in the IT system.
- Manage warehouse activities related to sales.
- Organise packaging and stationery physically and in IT systems.
- Manage and organise system display objects.
- Manage uniform and gift flows.
- Optimise available space in collaboration with the Store Manager and Store Operations Manager.
- Keep the archive organised and up to date each month.
- Organise, manage and conduct physical and cycle inventories of finished products and accessory locations, including packaging, stationery and engineering materials, within company timelines.
- Investigate negative stock in the system promptly.
- Follow company guidelines in the event of theft, particularly for communication and documentation.
- Maintain warehouse security and cleanliness in accordance with security guidelines.
- Keep alarm codes confidential.
- Provide operational cover during working hours according to the Store Manager’s needs.
- Communicate with the relevant Store Operations Manager, particularly regarding exceptions and escalations.
- Implement KPI, guideline and procedure updates from the Store Operations Manager, Store Manager or Head Office.
- Plan department activities and manage the team, ensuring team members receive adequate training.
- Coordinate and plan team activities through clear task and responsibility allocation.
- Provide the team with the information needed to perform its work properly.
- Deliver induction training to new team members using appropriate methods, including coaching, training and feedback.
- Evaluate staff performance and conduct appraisal discussions in alignment with the Store Manager.
- Ensure team behaviour aligns with Group standards.
- Develop and strengthen team capabilities, prioritising personal skills.
- Ensure the wellbeing of warehouse personnel.
Qualifications
- Proven experience in a stock or back-of-house management role, ideally in luxury, fashion or premium retail.
- Strong understanding of stock flow, including goods receipt, storage, transfers, returns and e-commerce fulfilment.
- Hands-on experience conducting physical and cycle inventory counts, investigating discrepancies and minimising stock loss.
- Working knowledge of retail stock systems such as SAP or comparable systems, and strong Excel skills.
- Excellent organisation, attention to detail and discretion, particularly when handling high-value goods and security.
Skills
Workplace
The role is situated in Cancún, Quintana Roo, Mexico.
Explore jobs in Mexico.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Inventory Manager», «Stockroom Manager», «Back-of-House Manager», «Inventory Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
