Prada Senior Sales Advisor
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 3, 2026
About Prada
Prada is an Italian luxury fashion house and a leading label within the Prada Group, renowned for its leather goods, ready-to-wear and accessories. The brand is recognised for its blend of craftsmanship, innovation and refined design and operates alongside sister maisons under the Prada Group umbrella.
Prada is hiring a Senior Client Advisor in London (Sloane Street) to deliver exceptional client experiences and drive omnichannel luxury sales.
Role & Responsibilities
- Deliver an exceptional, personalised luxury customer experience and act as a consistent Brand Ambassador for Prada.
- Proactively achieve and exceed individual and store sales targets and KPI objectives.
- Develop and maintain long-term client relationships through effective clienteling and CRM data capture.
- Advocate and execute an omnichannel sales approach, integrating in-store and e‑commerce interactions.
- Host and conduct customer appointments in-person and virtually, using Company digital tools to enrich the client experience.
- Maintain expert knowledge of Prada products, brand heritage and current fashion trends to advise clients authoritatively.
- Take responsibility for stockroom organisation and daily back-of-house operations, following inventory and security procedures.
- Resolve client complaints with professionalism, liaising with the line manager and Client Service team when necessary.
- Operate in strict compliance with company operational guidelines, cash handling, reporting and loss-prevention procedures.
- Collaborate closely with colleagues to ensure a consistent luxury experience and contribute to an inclusive, team-oriented environment.
Qualifications
- Proven experience within a luxury or premium brand in a client-facing sales role.
- Demonstrable clienteling skills and a track record of developing long-term client relationships.
- Strong commercial orientation with a record of meeting or exceeding sales targets and KPIs.
- Excellent verbal communication and interpersonal skills; ability to present confidently to high-net-worth clients.
- Ability to work autonomously and as part of a team in a fast-paced retail environment.
- Fluency in English.
Skills
Experience
Substantial client-facing experience within luxury or premium retail, demonstrating effective clienteling, omnichannel selling and consistent achievement of sales targets.
Education
High school diploma or equivalent; further education in retail, fashion, business or a related discipline preferred.
Workplace
This position is based in London, England, UK.
Culture
Prada offers a creative, international workplace that values craftsmanship, innovation and intellectual curiosity. The environment emphasises professional development, collaboration and an inclusive approach that respects diversity across teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Client Relations Advisor», «Senior Retail Advisor», «Senior Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.