Prada Senior Client Advisor

Employment
Full-Time
Seniority
Senior
Posted
Jul 23, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Prada Senior Client Advisor position in Vienna, Austria. Join a luxury retail team delivering exceptional customer experiences in fashion retail.

Role & Responsibilities

  • Welcome and serve customers, delivering an exceptional in-store experience consistently
  • Develop and maintain client relationships through personalized approach and CRM tools
  • Proactively execute cross-departmental selling strategies to maximize sales opportunities and meet KPIs
  • Maintain up-to-date knowledge of luxury fashion trends and competitor landscape
  • Demonstrate comprehensive brand and product knowledge
  • Address customer concerns effectively in liaison with management
  • Maintain shop floor and visual display standards in compliance with operational guidelines
  • Contribute to store security and loss prevention protocols

Qualifications

  • Fluent in German and English
  • Excellent communication and interpersonal skills with ability to engage diverse clientele
  • Strong sales and negotiation capabilities with track record of exceeding targets
  • Passion for luxury fashion and deep understanding of luxury retail market

Skills

CRM systems Sales execution Client relationship management Cross-selling Luxury product knowledge Visual merchandising Customer complaint resolution Inventory management

Experience

Prior experience in luxury retail or high-end sales environment required

Education

Secondary education or equivalent

Workplace

The successful candidate will be located in Vienna, Vienna, Austria.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Senior Retail Advisor», «Senior Style Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Prada

Prada Senior Client Advisor

Vienna, Austria

Continue to the application.