Prada Senior Client Advisor

Location
Employment Full-Time
Seniority Senior
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Prada — Senior Client Advisor (CDI) in Paris. Drive luxury client relationships and sales at Prada's Paris boutique.

Overview

Prada is an Italian luxury fashion house celebrated for its craftsmanship in leather goods, ready-to-wear, footwear and accessories. The brand is part of the Prada Group, a global luxury organisation with an international retail network and creative houses, known for blending heritage craftsmanship with contemporary innovation.

Role & Responsibilities

  • Act as an ambassador for the Maison, delivering a personalised, high‑touch luxury client experience in the boutique.
  • Develop and maintain enduring client relationships through proactive clienteling and use of CRM and digital tools.
  • Maximize sales and cross‑sell across product categories to achieve individual sales targets and relevant KPIs.
  • Demonstrate and continuously deepen product and Maison knowledge, advising clients on collections and brand heritage.
  • Monitor market and fashion trends and remain aware of competitor activity to inform client advice and sales strategy.
  • Manage client disputes and escalate to the Team Manager when required, ensuring client satisfaction and brand standards.
  • Maintain presentation and visual standards on the selling floor and comply with the Maison’s operational and stock procedures.
  • Contribute to loss‑prevention and security procedures to protect merchandise and the client environment.

Qualifications

  • Proven track record in luxury retail sales and in creating and developing strong client relationships.
  • Excellent verbal communication and interpersonal skills; polished presentation appropriate to a luxury environment.
  • Fluent in French and English; proficiency in a third language is a strong advantage.
  • Strong problem‑solving skills with the ability to resolve client issues efficiently and professionally.
  • Team player who can also operate autonomously; reliable and committed to maintaining boutique standards.

Skills

CRM tools and digital clienteling Client relationship management (clienteling) Cross‑selling and consultative selling Product knowledge (luxury fashion and leather goods) Visual merchandising / display standards Stock procedures and inventory control Loss prevention and security awareness Excellent verbal communication

Experience

Demonstrated experience in luxury retail sales with a history of developing loyal client bases and meeting sales KPIs. Experience in boutique environments and familiarity with CRM-driven clienteling is expected.

Education

High school diploma or equivalent; vocational or tertiary education in fashion, luxury retail, business or hospitality is preferred.

Workplace

This position is based in Paris, Île-de-France, France. Cerulean lists 3.399 open roles in Paris, including 61 posted recently. The broader Île-de-France area accounts for 3.861 active listings on Cerulean, 89 of which are new. In France as a whole, Cerulean currently features 4.446 open positions, with 109 posted this week.

Culture

Prada fosters a creative, international workplace that values craftsmanship, innovation and intellectual curiosity. The Maison emphasises professional development, diversity and inclusion, and encourages employees to contribute to the brand’s luxury service standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Boutique Senior Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.