Prada Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Senior Client Advisor at Selfridges, London. Lead luxury clienteling, mentor teams, and drive sales in this senior retail role.
Role & Responsibilities
- Lead by example in delivering exceptional client experiences and consistently demonstrating Prada's service standards, client journey, and luxury selling approach
- Develop and maintain a strong portfolio of loyal and VIC clients through proactive clienteling, appointment management, and personalized relationship building
- Drive commercial performance by exceeding sales and KPI objectives while identifying opportunities to enhance client satisfaction, retention, and long-term loyalty
- Support onboarding and integration of new team members, mentoring colleagues and sharing expertise on products, clienteling techniques, and best practices
- Support store leadership with morning briefs, team engagement activities, opening and closing procedures, and daily sales reporting
- Act as a key reference point and role model for colleagues on the sales floor, contributing to the achievement of department and store objectives
Qualifications
- Significant experience within luxury retail
- Passion for the luxury and fashion industry, art, and design
- Proven record of achieving sales and clienteling objectives
- Strong VIC portfolio and client development capabilities
- Ability to coach and influence peers
- Excellent Prada product and category knowledge
- Strong organizational and communication skills
- Leadership potential and demonstrated role model behaviors
Skills
Experience
Significant experience in luxury retail with a proven track record of exceeding sales objectives, building and maintaining high-value client relationships, and demonstrating leadership capabilities within a luxury environment.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Leader», «Senior Sales Advisor», «Client Relationship Manager», «VIP Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.