Prada Senior Client Advisor
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 16, 2026
About %s
Prada is an Italian luxury fashion house recognised for its pioneering design, meticulous craftsmanship and iconic leather goods, ready-to-wear and accessories. As part of the Prada Group, the maison combines creative experimentation with rigorous retail standards and serves a discerning global clientele through flagship boutiques and selective wholesale partners.
Prada is hiring a Senior Client Advisor at Sloane Street, London — deliver exceptional client service and drive luxury sales.
Role & Responsibilities
- Deliver personalised, high-touch clienteling to cultivate and retain high-net-worth and VIP clients, including appointment-based and walk-in consultations.
- Achieve and exceed individual and boutique sales targets through proactive prospecting, up-selling and follow-up activity.
- Maintain and grow a detailed client book and ensure accurate client records in the CRM; coordinate bespoke service and aftercare for high-value purchases.
- Lead by example on the sales floor: coach junior advisors, model service rituals, and support the boutique management team in daily operations.
- Ensure impeccable visual merchandising and product presentation in accordance with Prada standards; manage replenishment, stockroom organisation and inventory accuracy.
- Execute transactional duties accurately using POS systems, process deliveries and returns, and support store loss-prevention procedures.
- Represent the brand at events and private client appointments, collaborating with marketing and clienteling teams to activate local CRM initiatives.
Qualifications
- Proven track record of high-value luxury retail sales, preferably within an international designer maison or equivalent luxury brand.
- Exceptional clienteling and relationship-management skills with demonstrable experience serving HNWIs and VIP clients.
- Strong commercial acumen with a consistent history of meeting or exceeding sales KPIs.
- Excellent interpersonal and communication skills; professional presentation and discretion are essential.
- Flexibility to work evenings, weekends and during peak retail periods; ability to travel locally for client appointments where required.
Skills
Experience
Minimum of three years' experience in luxury retail or boutique sales with progressive responsibility; prior experience in a flagship or high-traffic luxury location is highly desirable.
Education
High school diploma or equivalent; vocational training in retail, fashion or luxury management is advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Prada blends avant-garde creativity with a rigorous commitment to craftsmanship and client service. The boutique environment prizes discretion, collaborative professionalism and continuous development for individuals who excel at personal selling and brand stewardship.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Lead Client Advisor», «Senior Boutique Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.