Prada Senior Client Advisor
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 3, 2026
About Prada
Prada is an iconic Italian luxury fashion house and a principal brand within the Prada Group, which includes maisons such as Miu Miu, Church’s, Car Shoe and Luna Rossa. Renowned for a heritage of craftsmanship and forward-looking creativity, Prada combines artisanal savoir‑faire with rigorous commercial standards across a global retail and e‑commerce network.
Prada Senior Client Advisor (Bond Street) — London. Join Prada to deliver personalised luxury client experiences across store and digital channels.
Role & Responsibilities
- Deliver an exceptional, personalised luxury client experience and act as a Brand Ambassador for Prada across in‑store and e‑commerce touchpoints.
- Proactively achieve and exceed individual and store sales targets and KPI goals through high‑quality selling and client development.
- Capture and maintain accurate client data in the company CRM to cultivate long‑term relationships and generate future opportunities.
- Host and conduct client appointments both in person and via virtual meeting technology, offering tailored product advice and styling recommendations.
- Adopt an omnichannel approach by leveraging company digital tools to integrate online and offline customer journeys.
- Maintain rigorous care and handling of product, ensure compliance with stock procedures, security and cash protocols, and support daily back‑of‑house operations.
- Resolve client complaints professionally, escalating to line manager or Client Service team when appropriate.
- Stay informed on fashion trends, competitor activity and Prada brand heritage to advise clients knowledgeably and credibly.
- Contribute to a collaborative store environment, promoting open communication, diversity and an inclusive workplace culture.
Qualifications
- Proven experience within a luxury or premium fashion brand in a client advisory or sales role.
- Demonstrable understanding of luxury customer service standards and client journey protocols.
- Track record of building and maintaining long‑term client relationships and meeting sales KPIs.
- Excellent interpersonal and communication skills; ability to work autonomously and as part of a team.
- Fluency in English.
Skills
Experience
Proven background in luxury retail sales or client advisory within premium fashion houses, with a record of meeting sales targets, developing client portfolios and operating in an omnichannel retail environment.
Education
High school diploma or equivalent; tertiary education in fashion, retail, business or a related discipline preferred.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Prada cultivates a creative, international and performance‑driven environment that prizes curiosity, craftsmanship and professional growth. The brand emphasises diversity and inclusion and expects employees to embody Prada’s heritage while contributing to a collaborative, results‑oriented workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Senior Retail Consultant», «Lead Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.