Prada Sales Advisor

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Deliver exceptional service in a warm, refined environment, following the Client Journey Ceremony and responding to clients’ needs and requests.
• Exceed individual sales targets and contribute to overall store success through strong sales performance.
• Work towards KPI targets while maintaining the highest standards of client service and sales quality.
• Apply in-depth knowledge of products, PRADA’s history, culture and brand DNA in client interactions.
• Proactively collect client information, accurately record it in the CRM system, and build, maintain and strengthen relationships through a personalised approach that creates future business opportunities.
• Understand and actively promote an omnichannel approach.
• Maintain broad knowledge of luxury fashion, current trends and competitors, applying it in client conversations and styling recommendations.
• Handle client feedback and complaints responsibly, working with managers or the Customer Service team where needed.
• Care for all merchandise to the highest standard.
• Use digital tools to provide a seamless, integrated luxury experience.
• Provide high-quality service during in-person or technology-enabled virtual appointments.
• Participate in store operations with the Back of House team and maintain an organised stockroom.
• Follow and execute established procedures for operational guidelines, inventory management, security, cash register operations, logistics and reports requested by headquarters.
• Contribute to a positive workplace by valuing teamwork, communicating openly and constructively, delivering a consistent client experience, and respecting Diversity & Inclusion values.

Qualifications

• High school graduate or above.
• Passion for fashion and an affinity for PRADA.
• Experience in sales and client development at luxury or premium luxury brands, or select shops.
• Extensive sales experience in ready-to-wear, shoes and leather goods.
• Experience and a track record in private-client sales.
• Experience using smartphones and similar devices for long-term client development and promotional activities.
• Sales experience using a foreign language such as English, Chinese or Korean; business-level or higher Japanese proficiency is required.
• Professional conduct and a responsible approach to work.
• Experience in other industries, including hospitality, is also welcomed for some stores.

Skills

Education

High school graduate or above.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.