Prada Sales Advisor
About Prada
Prada, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and commitment to excellence. As part of the Prada Group, which includes brands like Miu Miu, Church’s, and Car Shoe, the company operates globally, offering a dynamic and multicultural work environment.
Join Prada in Tokyo as a Client Advisor, delivering exceptional luxury experiences in a dynamic, multicultural environment.
Role & Responsibilities
- Prioritize customer needs and create a welcoming environment that reflects Prada's brand values.
- Exceed individual sales targets and contribute to the overall success of the store.
- Maintain high standards of customer service and product knowledge.
- Demonstrate a deep understanding of Prada's history, culture, and brand DNA in customer interactions.
- Actively gather customer information and accurately input it into the CRM system to build and strengthen client relationships.
- Stay informed about the latest fashion trends and competitor information to enhance customer interactions.
- Collaborate with management and customer service teams to address customer feedback and claims responsibly.
- Handle products with the utmost care and respect.
- Utilize digital tools to provide a seamless luxury experience.
- Participate in store operations and maintain an organized stock environment.
Qualifications
- Passion for fashion and affinity with the Prada brand.
- Experience in luxury retail, premium retail, or client relations.
- Extensive experience in selling ready-to-wear, shoes, and leather goods.
- Proficiency in English, Chinese, or Korean, with business-level Japanese skills required.
- Ability to work professionally and responsibly, with a proactive approach to tasks.
Skills
Experience
Experience in luxury retail or client relations, with a focus on ready-to-wear, shoes, and leather goods.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Prada fosters a culture of innovation and creativity, encouraging employees to embrace diversity and inclusion. The brand values a forward-thinking workplace where team collaboration and personal growth are prioritized.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Specialist», «Luxury Sales Consultant», «Retail Client Specialist», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.