Prada Sales Advisor

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Place the customer at the centre, creating a welcoming environment and meeting their every need with excellence in accordance with the client journey ceremony
• Capture customer data into the Company CRM system to maintain, develop, and personalize client relationships and identify future opportunities
• Embrace and promote the omni-channel retail mindset across all customer touchpoints
• Collaborate as a team player with colleagues, fostering open communication to ensure consistent exceptional experiences and contribute to a positive, inclusive working environment
• Welcome and serve customers, providing an excellent in-store experience at all times
• Engage proactively in cross-selling across all departments and categories to maximize sales opportunities and achieve individual sales targets and key performance indicators
• Maintain current knowledge of fashion trends and competitor activity
• Demonstrate comprehensive product and brand knowledge across assigned categories
• Address customer complaints effectively by liaising with the line manager when necessary
• Maintain the shop floor and visual merchandising displays to the highest standards, complying with company operational guidelines and stock procedures
• Contribute to store security and loss prevention by remaining attentive to product protection

Qualifications

• Passion for selling and luxury retail environments
• Genuine curiosity and interest in luxury, fashion, art, and design
• Demonstrated experience building long-lasting client relationships
• Ability to work both collaboratively within a team and independently
• Excellent communication and interpersonal skills
• Ambition, resilience, self-motivation, results-driven mentality, and strong problem-solving capabilities
• Passion and knowledge of the managed product category

Skills

Experience

Experience in luxury retail or high-end customer service environments, with a track record of building and maintaining client relationships, is preferred. Prior experience in fashion or premium product categories demonstrates genuine passion for the luxury sector.

Education

High school diploma or equivalent is the standard minimum; however, relevant retail, fashion, or business coursework or certifications are advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 22 to USD 26 per hour.

Benefits

Eligible for commission, bonuses, and other incentive opportunities based on performance and role eligibility.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.