Prada Sales Advisor
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Prada
Prada is an acclaimed Italian luxury fashion house known for its meticulous craftsmanship, modernist design language and influential runway collections. As a global luxury maison with a strong retail network, Prada emphasizes creativity, product excellence and a client-centric approach across its boutiques.
Prada seeks a Client Advisor for its Broadway boutique in New York, NY to deliver luxury client service and drive sales.
Role & Responsibilities
- Deliver an exceptional, personalised client experience consistent with Prada brand standards at the Broadway boutique.
- Build and maintain long-term relationships with high-value clients through proactive clienteling, follow-ups and appointment management.
- Achieve and exceed individual sales targets through consultative selling, upselling and cross-selling across leather goods, ready-to-wear and accessories.
- Manage daily boutique operations including opening/closing procedures, cash handling and point-of-sale transactions.
- Maintain impeccable visual merchandising and ensure presentation aligns with seasonal directives and store floor plans.
- Support inventory accuracy: receiving, tagging, replenishment and stockroom organisation; assist with stocktakes.
- Coordinate with store management and CRM teams to update client records, track preferences and plan outreach initiatives.
- Handle client inquiries and after-sales services, including exchanges, repairs and special requests, ensuring discreet and professional resolution.
Qualifications
- Proven ability to deliver high-touch customer service in a luxury retail environment.
- Exceptional interpersonal and communication skills with a poised, professional demeanour.
- Strong commercial acumen and demonstrable track record of meeting or exceeding sales targets.
- Attention to detail and high standards for visual presentation and product care.
- Discretion handling confidential client information and high-value transactions.
- Flexibility to work retail hours, including evenings, weekends and peak seasonal periods.
Skills
Experience
Minimum 2 years of sales experience in luxury retail, boutique or premium fashion environment; demonstrable experience serving high-net-worth clients and managing high-value transactions preferred.
Education
High school diploma or equivalent required; Bachelor's degree in fashion, retail management, business or a related field preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Prada cultivates a design-led, detail-oriented workplace where creativity and excellence are central. The brand expects polished client service, collaborative teamwork and a commitment to craftsmanship and product knowledge in its retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Boutique Sales Consultant», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.