Prada Sales Advisor
Join Prada in Monte Carlo as a Client Advisor. Enhance luxury customer experiences and drive sales in a dynamic, inclusive environment.
Overview
Prada Group, a distinguished leader in the luxury fashion sector, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Prada operates alongside prestigious brands such as Miu Miu and Church's, offering a diverse and dynamic work environment. The company values the unique contributions of its employees, fostering a culture of creativity and growth.
Role & Responsibilities
- Create a welcoming environment for clients and provide excellent service in line with the 'client journey ceremony'.
- Capture customer data into the company CRM to maintain and develop client relationships.
- Embrace and promote an Omni Channel mindset.
- Collaborate with colleagues to ensure a consistent exceptional experience and contribute to a positive working environment.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Effectively handle customer complaints by liaising with the line manager when necessary.
- Maintain high standards for the shop floor and visual displays, complying with Prada's operational guidelines and stock procedures.
- Contribute to security efforts and remain vigilant to prevent product theft.
Qualifications
- Fluency in French and English.
- Experience in building long-lasting client relationships.
Skills
Experience
Previous experience in luxury retail or a client-facing role is preferred.
Workplace
This position is based in Monte Carlo, Monaco. Cerulean lists 7 open roles in Monte Carlo, including 1 posted recently. In Monaco as a whole, Cerulean currently features 54 open positions, with 1 posted this week.
Culture
Prada Group fosters a creative and international environment, valuing the talent and passion of its employees. The company is committed to inclusivity, ensuring equal opportunities and promoting diversity as a core value.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.