Prada Sales Advisor
Join Prada in Kuala Lumpur as a Client Advisor, delivering exceptional luxury experiences in a dynamic, inclusive environment.
Overview
Prada, a distinguished name in the luxury fashion industry, is part of the esteemed Prada Group, which also encompasses Miu Miu, Church’s, and Car Shoe. As a global leader in luxury, Prada is renowned for its innovation and excellence, offering a dynamic and multicultural work environment that values diversity and creativity.
Role & Responsibilities
- Create a welcoming environment and strive to meet customer needs, providing excellent service in line with the 'client journey ceremony'.
- Exceed individual sales targets and contribute to the store's success.
- Ensure high quality of sales and customer service, exceeding KPI goals.
- Demonstrate extensive knowledge of Prada products, history, and culture.
- Capture customer data in the CRM to maintain and develop client relationships.
- Promote an Omni Channel mindset.
- Stay informed on fashion trends and competitors to advise customers.
- Resolve client complaints in collaboration with the line manager and Client Service team.
- Operate with care and respect for products.
- Utilize digital tools to offer an integrated luxury experience.
- Conduct customer appointments in person or virtually.
- Collaborate with Back of House for daily store operations and maintain organized stock.
- Comply with operational guidelines, security, cash activity, inventory, and reporting procedures.
- Foster open communication with colleagues to ensure a positive work environment and embrace diversity and inclusion values.
Qualifications
- Experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
Skills
Experience
Experience in luxury sales or a related field, with a proven track record of exceeding sales targets and building client relationships.
Workplace
The successful candidate will be located in Kuala Lumpur, Kuala Lumpur, Malaysia. 71 luxury roles are listed in Kuala Lumpur on Cerulean, 2 posted in the last 48 hours. Cerulean currently advertises 145 open roles in Malaysia, including 2 added in the last 48 hours.
Culture
Prada offers a creative and international environment, fostering professional growth through a commitment to excellence and innovation. The brand promotes inclusivity and diversity, ensuring equal opportunities and a respectful workplace for all.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.