Prada Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 5, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada Client Advisor position in Honolulu, Hawaii. Join Prada's luxury retail team and deliver exceptional customer experiences.
Role & Responsibilities
- Place the customer at the center of service delivery, creating a welcoming environment and addressing every need and request in accordance with Prada's client journey ceremony
- Drive individual and store sales performance to exceed targets and maximize personal sales contributions
- Achieve KPI goals while maintaining the highest standards of sales quality and customer service excellence
- Demonstrate comprehensive product knowledge alongside deep familiarity with Prada's history, culture, and design DNA
- Capture and manage customer data within the company CRM system to personalize client interactions and develop long-term relationship opportunities
- Conduct proactive client follow-up using CRM tools to strengthen and maintain enduring relationships
- Host and facilitate both in-person and virtual appointments to serve clients across channels
- Embody and promote an omnichannel mindset, integrating in-store and digital touchpoints
- Maintain current knowledge of luxury fashion trends and competitive landscape, translating insights into informed client conversations and recommendations
- Take ownership of resolving client complaints through direct engagement with line management and Client Service teams when required
- Handle all products with the highest level of care and respect
- Leverage company digital tools to deliver a complete, integrated luxury experience
- Collaborate with back-of-house operations, participating in daily store activities and maintaining organized stockroom conditions
- Ensure strict compliance with company procedures governing operational guidelines, stock management, security protocols, cash handling, inventory, logistics, and all required reporting activities
- Cultivate a collaborative team environment through open and constructive communication, fostering diversity and inclusion values
Qualifications
- Passion for luxury fashion and the Prada brand ethos
- Proven ability to exceed individual and team sales targets
- Proficiency with CRM systems and digital retail platforms
- Strong interpersonal and communication skills
- Ability to manage multiple client relationships simultaneously
- Physical capability to work standing for extended periods and handle merchandise
- Flexibility to work retail hours including weekends and holidays
Skills
Experience
Previous experience in luxury retail, high-end client services, or premium brand environments is highly valued. Demonstrated track record of exceeding sales targets and building strong client relationships is preferred.
Education
High school diploma or equivalent; post-secondary education in fashion, hospitality, or business is advantageous.
Workplace
The role is situated in Honolulu, Hawaii, USA.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Specialist», «Luxury Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.