Prada Retail Training Specialist
About Prada
Prada, part of the prestigious Prada Group, is a beacon of luxury and innovation in the fashion industry. Known for its sophisticated designs and exceptional quality, Prada operates globally, offering a dynamic and diverse workplace environment. As an employer, Prada values creativity, excellence, and the unique contributions of its employees, fostering an inclusive culture that celebrates diversity and professional growth.
Join Prada in Hong Kong as an In-Store Trainer, enhancing retail excellence in a dynamic luxury environment. Apply now to be part of a global fashion leader.
Role & Responsibilities
- Support the Store Manager in maximizing store potential and achieving business and qualitative objectives.
- Plan and implement training programs aligned with global, local, and store priorities.
- Promote a culture of shadowing, observation, feedback, and coaching at all store levels.
- Support store leadership in team development and driving individual performance of Client Advisors.
- Ensure effective implementation of the Client Journey to enhance conversion, clienteling, and product mindset.
- Identify training needs and develop action plans at both store and Client Advisor levels.
- Leverage in-store training tools and collaborate with other retail functions for training activities.
- Conduct team gap analyses and build individual coaching plans.
- Drive in-store training initiatives with active shop floor presence and monitor training content retention.
- Lead a culture of in-store coaching focusing on selling skills, client experience, and brand ambassadorship.
- Manage onboarding journeys for new hires, facilitating their induction and partnering with HR.
Qualifications
- Proven experience in retail training or a similar role within the luxury fashion industry.
- Strong understanding of retail operations and client experience strategies.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate teams.
- Proficiency in using digital training tools and platforms.
Skills
Experience
Proven experience in retail training or a similar role within the luxury fashion industry is required.
Education
Bachelor's degree in Business, Retail Management, or a related field is preferred.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
Prada is renowned for its commitment to creativity and excellence, offering a vibrant and international work environment. The brand emphasizes the importance of diversity and inclusion, fostering a respectful and fair workplace where all employees can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «In-Store Trainer», «Store Training Coordinator», «Sales Training Facilitator», «Retail Learning and Development Specialist», «Client Advisor Trainer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.