Prada Retail Training Specialist
Join Prada in Hong Kong as an In-Store Trainer, enhancing retail excellence in a dynamic luxury environment. Apply now to be part of a global fashion leader.
Overview
Prada, part of the prestigious Prada Group, is a beacon of luxury and innovation in the fashion industry. Known for its sophisticated designs and exceptional quality, Prada operates globally, offering a dynamic and diverse workplace environment. As an employer, Prada values creativity, excellence, and the unique contributions of its employees, fostering an inclusive culture that celebrates diversity and professional growth.
Role & Responsibilities
- Support the Store Manager in maximizing store potential and achieving business and qualitative objectives.
- Plan and implement training programs aligned with global, local, and store priorities.
- Promote a culture of shadowing, observation, feedback, and coaching at all store levels.
- Support store leadership in team development and driving individual performance of Client Advisors.
- Ensure effective implementation of the Client Journey to enhance conversion, clienteling, and product mindset.
- Identify training needs and develop action plans at both store and Client Advisor levels.
- Leverage in-store training tools and collaborate with other retail functions for training activities.
- Conduct team gap analyses and build individual coaching plans.
- Drive in-store training initiatives with active shop floor presence and monitor training content retention.
- Lead a culture of in-store coaching focusing on selling skills, client experience, and brand ambassadorship.
- Manage onboarding journeys for new hires, facilitating their induction and partnering with HR.
Qualifications
- Proven experience in retail training or a similar role within the luxury fashion industry.
- Strong understanding of retail operations and client experience strategies.
- Excellent communication and interpersonal skills.
- Ability to lead and motivate teams.
- Proficiency in using digital training tools and platforms.
Skills
Experience
Proven experience in retail training or a similar role within the luxury fashion industry is required.
Education
Bachelor's degree in Business, Retail Management, or a related field is preferred.
Workplace
The role is situated in Hong Kong, Hong Kong, China. There are currently 251 open positions in Hong Kong on Cerulean, with 5 added recently. Within Hong Kong, Cerulean currently features 256 open roles, including 5 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Culture
Prada is renowned for its commitment to creativity and excellence, offering a vibrant and international work environment. The brand emphasizes the importance of diversity and inclusion, fostering a respectful and fair workplace where all employees can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.