Prada Retail Training Manager

Shanghai Shanghai China

Employment
Full-Time
Seniority
Manager
Posted
Nov 4, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

The Retail Training Manager represents Prada at points of sale, developing beauty advisors’ brand, product, service and retail capabilities to support sales growth. The role works closely with sales supervisors and regional managers, with at least 80% of time spent in the field; it is permanent and full-time.

Role & Responsibilities

  • Design and deliver standardized or tailored training programmes, including one-to-one, digital and point-of-sale training.
  • Support onboarding for new beauty advisors and help them integrate quickly into the team.
  • Develop beauty advisors’ knowledge and capabilities through coaching, and foster an advisor community that encourages learning.
  • Monitor the return on investment of learning initiatives in relation to sales and continuously improve training effectiveness.
  • Participate directly in point-of-sale selling during peak periods to support the team in achieving targets.
  • Provide regular feedback to the retail management team to help increase sales.
  • Model and communicate brand values and service standards, ensuring a consistent brand image.
  • Stay current on competitors’ products, learning methods, services and innovations to maintain competitiveness.

Qualifications

  • Post-secondary diploma or higher.
  • Training experience in beauty retail counters or directly operated stores.
  • Ability to design and deliver effective training programmes that develop team capabilities.
  • Familiarity with point-of-sale systems and ability to use data analysis to improve sales efficiency.
  • Strong communication skills and ability to collaborate with team members at different levels.
  • Strong understanding of brand values and ability to convey them through training.
  • Adaptability and ability to propose innovative training methods.
  • Fluent Mandarin; some English proficiency is preferred.

Skills

Training programme design and delivery One-to-one, digital and point-of-sale training Coaching and onboarding Point-of-sale systems Data analysis Communication and collaboration Adaptability and innovation

Experience

Experience delivering training in beauty retail counters or directly operated stores.

Education

Post-secondary diploma or higher.

Workplace

The successful candidate will be located in Shanghai, Shanghai, China.

The setting China

Explore jobs in China.

Benefits

An inclusive environment that supports employees’ voice, growth and recognition; opportunities to take on responsibility from day one, step outside one’s comfort zone and contribute to social and environmental causes.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Prada

Prada Retail Training Manager

Shanghai, China

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