Prada Retail Training Intern

About Prada

Miu Miu is a contemporary womens ready-to-wear and accessories maison known for its irreverent, feminist-leaning aesthetic and experimental communications. As part of the Prada Group, Miu Miu operates within a global luxury network that combines artisanal savoir-faire with structured retail, omnichannel and CRM operations across flagship boutiques and department store locations.

Role & Responsibilities

• Support the design, preparation and delivery of retail training modules and onboarding plans for boutique teams.
• Assist with coordination of in-store and digital training logistics, including scheduling, materials preparation and post-session follow-up.
• Contribute to the creation and maintenance of training content — presentations, manuals, checklists and e-learning assets.
• Help monitor training uptake and effectiveness by collecting feedback and tracking key learning metrics.
• Work with CRM and omnichannel teams to align product, service and selling guidelines across touchpoints.
• Shadow store trainers and managers to observe coaching practices and document best-practice workflows.
• Maintain training records in the relevant systems and ensure data accuracy for reporting.
• Support ad-hoc retail projects related to staff development, product launches and seasonal initiatives.

Qualifications

• Currently enrolled in a bachelors or masters degree programme in Business, Human Resources, Marketing, Fashion Management or a related discipline.
• Strong communication and presentation skills, with the ability to engage boutique teams.
• Organised, proactive and able to manage competing priorities in a fast-paced retail environment.
• Attention to detail when producing training materials and maintaining records.
• Professional fluency in Italian; good command of English preferred.

Skills

Experience

No prior professional experience is required; previous retail, luxury brand or customer-facing experience is advantageous and will be considered a strong plus.

Education

Enrolled in a university-level programme (Bachelor's or Master's) in Business, HR, Marketing, Fashion Management or related field.

Workplace

Culture

Miu Miu blends a creative, experimental spirit with the operational discipline of the Prada Group; employees encounter a fast-moving, design-driven environment where coaching and cross-functional collaboration are emphasised. Boutique teams and corporate functions work closely to preserve product craftsmanship while delivering elevated client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.