Prada Retail Team Manager

Overview

Prada is an Italian luxury fashion house and a core brand within the Prada Group, renowned for its leather goods, ready-to-wear collections and forward-thinking design. The Group encompasses multiple maisons and operates internationally, offering an environment where craftsmanship and innovation converge across retail and creative disciplines.

Role & Responsibilities

• Lead the department to exceed financial targets through proactive sales leadership, floor presence and performance coaching.
• Partner with the Store Manager to analyse product performance, implement business plans and propose corrective action to optimise results.
• Drive client acquisition, retention and loyalty by cultivating high-quality client relationships and supporting team clientelling activities.
• Foster cross-selling and upselling across product categories and ensure all commercial opportunities are maximised on the sales floor.
• Create a positive, collaborative work environment; motivate, train and develop the sales team through regular coaching and tailored development plans.
• Ensure exemplary client journeys that communicate Prada’s brand values, design intelligence and cultural relevance.
• Oversee operational standards including inventory, cash procedures, back-of-house organisation and adherence to company policies.
• Maintain up-to-date market and product knowledge and promote a digital mindset and use of company tools across the team.

Qualifications

• Proven track record of managing and developing retail teams within a luxury or premium fashion environment.
• Demonstrable experience in driving sales performance, client acquisition and clienteling initiatives.
• Excellent communication, interpersonal and coaching skills with a capacity to influence and inspire a team.
• Strong business acumen and analytical capability to interpret sales data and translate insights into action plans.
• Flexibility to work a retail schedule, including evenings and weekends, and reliability in operational governance.

Skills

Experience

Proven experience supervising or managing retail teams in a luxury or premium fashion environment with a demonstrable track record of achieving sales targets and developing client relationships.

Education

High school diploma or equivalent required; bachelor’s degree in business, fashion, retail management or a related field preferred.

Workplace

Culture

Prada fosters a creative, international workplace that values curiosity, craftsmanship and design-led innovation. The brand emphasises professional development, inclusivity and a collegial environment where talent and passion are encouraged to flourish.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.