Prada Retail Support

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Location
MunichBavariaGermany
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 15, 2026

About Prada

Prada is an iconic Italian luxury fashion house renowned for its craftsmanship across leather goods, ready-to-wear, footwear and accessories. Operating globally through boutiques and wholesale partners, Prada blends a heritage of artisanal quality with contemporary design and strategic brand communications under the Prada Group umbrella.

PRADA Retail Support in Munich — Join PRADA as Retail Support to assist boutique operations, client service and inventory management.

Role & Responsibilities

  • Provide day-to-day operational support to the boutique team, ensuring smooth sales-floor and back-of-house processes.
  • Manage stock movements: receiving deliveries, replenishment, transfers, cycle counts and inventory reconciliation.
  • Support clienteling activities by preparing client files, scheduling appointments and maintaining follow-up communications.
  • Execute sales administration tasks including POS transactions backup, processing returns/exchanges and daily sales reporting.
  • Maintain visual merchandising standards and assist with boutique floor sets, product presentation and signage updates.
  • Liaise with regional HQ and logistics partners to escalate supply issues, track shipments and coordinate replenishment.
  • Contribute to ad hoc projects such as product launches, events and store-level training initiatives.

Qualifications

  • Minimum 1 year of retail operations or sales-support experience, preferably within a luxury or premium fashion environment.
  • Excellent verbal and written communication with polished client-facing manner and high service orientation.
  • Strong organisational aptitude, attention to detail and ability to prioritise competing operational tasks.
  • Flexibility to work retail hours including weekends and occasional evenings; legal authorization to work in Germany.
  • Proficiency with Microsoft Office (Excel, Outlook) and experience using POS systems or CRM tools.

Skills

Clienteling Inventory management Point-of-sale (POS) systems Microsoft Office (Excel, Outlook) Visual merchandising Sales administration Customer relationship management (CRM)

Experience

1+ years in retail operations, sales support or boutique administration; experience in luxury fashion preferred.

Education

Secondary school diploma (e.g., Realschule/Hauptschule) or vocational certification; retail or business-related training is advantageous.

Workplace

This position is based in Munich, Bavaria, Germany.

Culture

Prada cultivates a creative, detail-driven workplace that balances rigorous product standards with contemporary vision. Boutique teams operate in a fast-paced, client-centric environment where discretion, refinement and professional development are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Support Associate», «Boutique Operations Assistant», «Client Services Coordinator», «Sales Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.