Prada MTM Specialist

Employment
Full-Time
Seniority
Mid-Level
Posted
May 28, 2026

About %s

A leading luxury fashion house renowned for exceptional craftsmanship, heritage, and bespoke services. The brand specializes in creating timeless pieces through meticulous artisanal techniques and maintains a strong presence across European markets, including a prestigious Milan operation dedicated to personalized luxury experiences.

MTM Specialist position in Milan offering bespoke luxury retail experience with made-to-measure expertise.

Role & Responsibilities

  • Consult with clients to understand their bespoke requirements and preferences
  • Guide clients through the made-to-measure design and selection process
  • Manage order documentation and specifications for custom pieces
  • Ensure accurate communication of client details to artisanal production teams
  • Maintain detailed records of client measurements and preferences
  • Coordinate timelines and deliverables for bespoke orders
  • Provide exceptional after-sales support and alterations management

Qualifications

  • Experience in luxury retail or made-to-measure services
  • Demonstrated expertise in bespoke tailoring or custom product offerings
  • Strong client relationship management abilities
  • Proficiency in managing complex order specifications and timelines

Skills

Client consultation and needs assessment Made-to-measure product knowledge Order management and documentation Measurements and sizing expertise CRM systems (if applicable) Attention to detail and precision Communication and interpersonal skills

Experience

Proven experience in luxury retail, bespoke services, or tailoring sectors, with a track record of successfully managing made-to-measure client relationships and complex customization projects.

Education

Secondary education or equivalent; relevant training in luxury retail, bespoke services, or fashion/tailoring is advantageous.

Workplace

This position is based in Milano, Lombardy, Italy.

Culture

The Milan-based team operates within a culture of craftsmanship excellence and personalized service delivery. Specialists collaborate closely with artisanal production partners to ensure each bespoke creation meets exacting luxury standards and reflects the brand's commitment to timeless elegance and individual client expression.

About %s

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Made-to-Measure Specialist», «Bespoke Services Associate», «Custom Tailoring Consultant», «Personalization Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Prada

Prada MTM Specialist

Milano, Italy

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