Prada Maître de Salle

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Coordinate and supervise dining room operations during all service phases, ensuring compliance with company procedures, HACCP regulations, and quality standards
• Oversee restaurant opening and closing procedures, monitoring operational workflows and efficiency
• Deliver exceptional guest experiences throughout all service phases in alignment with Prada Group standards
• Monitor service quality continuously, intervening promptly to resolve issues and maintain high customer satisfaction levels
• Address guest complaints and operational challenges with professionalism, diplomacy, and discretion to protect brand reputation
• Lead, motivate, and develop the dining room team through exemplary leadership, fostering a culture of excellence, collaboration, and accountability
• Plan and implement ongoing training programs on service standards, food and beverage offerings, and operational procedures
• Collaborate daily with the executive chef, sommelier, and bar manager to ensure smooth service coordination and optimal timing
• Communicate Prada Group values, heritage, and identity to guests through authentic storytelling aligned with brand positioning
• Maintain comprehensive knowledge of the food and beverage portfolio, product characteristics, costs, and margins to guide guest selections and drive revenue
• Monitor daily commercial performance metrics including sales, average check, product mix, and upselling opportunities
• Guide the team in promoting high-margin offerings and contribute to revenue and profitability targets
• Analyze results against budget and forecast, proposing and implementing corrective actions as needed
• Optimize processes, team organization, inventory management, procurement, and operational areas while controlling costs and upholding company standards
• Support the Director in defining and implementing the Service Ceremony, assuming full operational responsibility for the restaurant in the Director's absence

Qualifications

• Proven experience in dining room coordination within fine dining, luxury hospitality, or high-level restaurant environments
• Solid command of dining room operational procedures, service standards, and HACCP regulations
• In-depth knowledge of food and beverage operations, sales techniques, and key restaurant economic indicators
• Demonstrated ability to analyze operational and commercial KPIs with attention to costs, margins, profitability, and sales performance
• Experience in team management, training, and professional development
• Excellent organizational, interpersonal, and problem-solving capabilities
• Strong guest-centric orientation with focus on service quality and results achievement
• Genuine interest in the luxury sector and ability to embody Prada Group values and identity
• Fluent in Italian and English

Skills

Experience

Consolidated experience in dining room coordination roles within fine dining, luxury hospitality, or high-level restaurant contexts is required. Candidates should demonstrate proven capability in managing service operations, leading teams, and delivering exceptional guest experiences in sophisticated hospitality environments.

Education

Not specified

Workplace

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.