Prada Jewelry Sales Expert

Overview

Prada is an Italian luxury fashion house and a leading maison within the Prada Group, known for its leather goods, ready-to-wear, footwear and accessories. The brand combines heritage craftsmanship with contemporary design and operates internationally across retail and wholesale channels. As an employer, Prada values creativity, craftsmanship and the professional development of talent within a globally minded organization.

Role & Responsibilities

• Deliver an exceptional, bespoke luxury client journey for Prada jewellery customers, acting as a brand ambassador and setting the standard for team client ceremony.
• Engage and inspire clients through storytelling and product passion to create desire and drive fine jewellery sales across in-store and e‑commerce channels.
• Achieve individual sales targets and contribute to team objectives; remain accountable for commercial results for jewellery and overall categories as required.
• Maintain and demonstrate authoritative product knowledge — technical and brand heritage — and transmit this knowledge to colleagues to support their advisory work.
• Monitor market trends and competitor activity for the jewellery category, sharing insights and client feedback with store management and the Jewellery Director.
• Oversee careful handling, storage and movement of pieces; coordinate polishing, repairs and after‑sales follow-up to ensure an elevated ownership experience.
• Ensure merchandising and daily visual standards for jewellery displays, using appropriate props and following Visual Merchandising guidelines.
• Manage stock availability, ticketing and security of items in accordance with company procedures.

Qualifications

• Proven sales experience in fine jewellery within luxury maisons or independent fine jewellery specialists.
• Deep technical and commercial knowledge of jewellery products and collections.
• Demonstrable ability to deliver high‑end customer service and to build long‑term client relationships.
• Strong communication, presentation and facilitation skills to coach colleagues and conduct client advisory ceremonies.
• Organisational excellence, disciplined follow‑up and meticulous attention to detail.
• Capacity to multitask in a dynamic retail environment and to meet KPI-driven objectives.

Skills

Experience

Solid, demonstrable experience selling fine jewellery in a luxury retail or specialist environment, with a track record of delivering bespoke client service and meeting sales objectives.

Education

High school diploma or equivalent; tertiary qualification in gemology, fashion, luxury retail, hospitality or a related discipline preferred.

Workplace

Culture

Prada fosters a creative, international and craftsmanship-led workplace where talent and curiosity are highly prized. The brand emphasises professional growth, inclusivity and respect, encouraging employees to develop expertise while contributing to a design-focused, team-oriented environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.