Prada Jewelry Expert

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Location
MilanLombardyItaly
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 15, 2026

About Prada

Prada is an iconic Italian luxury fashion house and a leading name within the Prada Group, renowned for its leather goods, ready-to-wear, accessories and eyewear. The brand operates a global network of boutiques and ateliers and is recognised for exacting standards of craftsmanship, contemporary design and a refined retail experience.

Prada seeks a Jewelry Expert in Milan to deliver personalised client service and drive boutique sales for fine jewelry.

Role & Responsibilities

  • Deliver exceptional, personalised service to clients within the boutique, building long-term relationships and a loyal client base.
  • Provide authoritative product advice on fine jewelry—materials, gemstones, craftsmanship and care—to guide high-value purchase decisions.
  • Achieve and exceed individual and store sales targets through consultative selling, upselling and cross-selling across categories.
  • Manage clienteling activities and CRM records: prospecting, appointment scheduling, post-sale follow-up and VIP service protocols.
  • Uphold luxury visual merchandising and merchandising-of-stock standards, ensuring displays, inventory and presentation meet brand guidelines.
  • Handle high-value stock and transactions with accuracy and discretion; support inventory control, receiving and security procedures.
  • Collaborate with store management on events, private viewings and client experiences; liaise with after-sales and repairs teams as required.

Qualifications

  • Proven experience in luxury jewelry or high-end accessories sales, with demonstrable results against sales targets.
  • Deep product knowledge of fine jewelry, including gemstones, precious metals and construction techniques.
  • Outstanding interpersonal skills with a service-oriented attitude and the ability to build rapport with discerning clients.
  • Professional demeanour, high standards of presentation and the capacity to work collaboratively within a boutique team.
  • Familiarity with CRM workflows, clienteling practices and point-of-sale operations in a luxury retail environment.

Skills

Fine jewelry product knowledge (gemstones, precious metals, craftsmanship) Clienteling & CRM (prospecting, appointment management, VIP follow-up) Consultative luxury selling and upselling techniques Visual merchandising and boutique presentation standards Point-of-sale and inventory control operations Discretion handling high-value transactions and customer data

Experience

Minimum 2 years of direct experience in luxury jewelry or premium accessories sales, with a proven track record of meeting or exceeding sales targets and delivering personalised client service.

Education

High school diploma or equivalent; vocational training or a degree in gemology, jewelry design, luxury retail or a related discipline is preferred.

Workplace

The role is situated in Milan, Lombardy, Italy.

Culture

Prada cultivates a culture that blends Italian artisanal craft with contemporary creativity, prioritising meticulous attention to detail and a refined client experience. The workplace is client- and design-driven, with high expectations for professionalism, teamwork and continuous personal development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewellery Advisor», «Luxury Jewelry Specialist», «Client Advisor — Jewelry», «Jewelry Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.