Prada IT Regional Warehouse Specialist

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Location
MilanLombardyItaly
Seniority
Mid-Level
Department
IT & Technology Systems
Industry
Fashion, Apparel & Leather Goods
Posted
May 14, 2026

About Prada

A leading luxury fashion house operating within the global high-end goods sector and typically affiliated with a major luxury conglomerate. The employer couples heritage craftsmanship with international distribution, maintaining sophisticated IT and logistics platforms to ensure product traceability, operational continuity and an exceptional client experience.

Confidential luxury house — IT Regional Warehouse Specialist in Milan, Italy. Responsible for WMS, RF devices, network support and regional rollouts.

Role & Responsibilities

  • Provide second- and third-line IT support for regional warehouse operations, including WMS, RF devices, barcode systems, printers and label formats.
  • Own day-to-day administration and incident management for WMS platforms (SAP EWM/ERP and/or Oracle/Manhattan), ensuring high availability and data integrity.
  • Coordinate regional rollouts, upgrades and patching for warehouse systems and associated infrastructure, liaising with vendors and central IT teams.
  • Deploy, configure and maintain warehouse hardware (handheld scanners, WLAN access points, printers, kiosks) and ensure firmware and drivers are current.
  • Troubleshoot network, server and application faults in collaboration with network engineering and service providers; manage escalation and SLA adherence.
  • Implement and maintain integration points between WMS, ERP and third-party logistics platforms; perform data reconciliations and root-cause analysis on exceptions.
  • Deliver end-user training, produce technical documentation and runbooks, and support change management with warehouse operations stakeholders.
  • Manage regional IT asset inventory, spare parts provisioning and vendor contracts to minimise operational disruption.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Electronic Engineering or equivalent experience.
  • Demonstrable experience supporting warehouse or logistics IT systems with responsibility for production stability and incident resolution.
  • Familiarity with enterprise WMS solutions (SAP EWM/ERP, Oracle WMS or Manhattan) and RF device ecosystems.
  • Strong stakeholder management skills with experience coordinating cross-functional projects and external vendors.
  • Preferred certifications: ITIL Foundation; Microsoft or Cisco certifications (e.g., MCSA, CCNA) are advantageous.

Skills

SAP EWM SAP ERP Oracle WMS Manhattan WMS Zebra (RF handhelds) Honeywell (RF handhelds) SQL Microsoft Azure Active Directory Windows Server PowerShell ITIL

Experience

Minimum 3 years of hands-on IT support within warehouse, distribution centre or logistics operations, including at least one full lifecycle WMS implementation or major rollout. Experience managing regional projects, vendor relationships and cross-site deployments is required.

Education

Bachelor's degree in Information Technology, Computer Science, Electronic Engineering, Logistics Management or equivalent professional experience.

Workplace

The role is situated in Milan, Lombardy, Italy.

Culture

The organisation blends heritage-driven craftsmanship with modern operational rigor, valuing precision, discretion and a service-oriented mindset. Teams operate in a collaborative, results-focused atmosphere where technical excellence and close partnership with operations are core to success.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Warehouse IT Specialist», «WMS Support Specialist», «Regional Logistics Systems Analyst», «Supply Chain IT Specialist», «Regional IT Support Engineer — Warehouse», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.