Prada In-Store Trainer

Employment
Full-Time
Seniority
Mid-Level
Posted
Jun 2, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

In-Store Trainer at Prada Rome — training and development specialist role in luxury retail, fostering coaching culture and client experience excellence.

Role & Responsibilities

  • Partner with Store Manager and Store Leadership to identify training needs aligned with business priorities and develop tailored training action plans at store and individual advisor levels
  • Leverage in-store training tools including training sessions, coaching sessions, daily briefings, and best-practice sharing to drive continuous improvement
  • Collaborate with cross-functional retail teams (Merchandising, CRM, Events) to jointly organize and manage specialized training activities
  • Conduct team gap analysis, build individualized coaching plans, and provide ongoing feedback on team member progress, performance, and training levels
  • Ensure full cascading of training content on brand heritage, client journey methodology, and product knowledge; monitor quality, impact, and retention of training initiatives
  • Drive in-store training execution with active shop floor presence and support the adoption of Retail Training Digital Tools by store teams
  • Lead a coaching culture prioritizing client advisors' development in selling skills, client experience, clienteling, styling, brand ambassadorship, and high-end product expertise
  • Conduct individual shadowing sessions with Store Leadership (Observation/Feedback/Coaching) to ensure seamless one-to-one coaching implementation in-store
  • Manage onboarding journeys for new hires, facilitate in-store induction programs, and partner with Human Resources on talent integration

Qualifications

  • Bachelor's degree in learning and development, human resources management, psychology, or related field, or equivalent vocational training
  • Completed trainer qualification and relevant professional certification
  • In-depth knowledge of talent management and personnel development methodologies and tools
  • Excellent presentation and facilitation skills
  • Strong coordination, organizational, and communication abilities
  • Fluent English language proficiency

Skills

Coaching and mentoring Training design and facilitation Talent management Performance management Client experience expertise Digital learning platforms Stakeholder communication Shadowing and observation techniques

Experience

5+ years of experience in retail training or retail managerial roles, preferably within luxury fashion or comparable high-end retail environments.

Education

Bachelor's degree in learning and development, human resources management, psychology, or a related field; or equivalent vocational training with trainer qualification certification.

Workplace

This position is based in Rome, Lazio, Italy.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Manager», «Store Training Specialist», «Learning & Development Advisor», «Client Experience Trainer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Prada

Prada In-Store Trainer

Rome, Italy

Continue to the application.