Prada In-Store Trainer

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Role & Responsibilities

• Partner with Store Manager and leadership to identify training needs aligned with business priorities and develop comprehensive action plans at both store and individual Client Advisor levels
• Leverage in-store training tools including formal training sessions, coaching interventions, Daily Briefing moments, and best-practice sharing forums to cascade brand, client journey, and product knowledge
• Collaborate cross-functionally with Merchandising, CRM, Events, and other retail functions to design and deliver integrated training activities
• Conduct team gap analysis and develop individualized coaching plans with ongoing feedback on progress, performance, and training maturity
• Lead a coaching-centric culture prioritizing Client Advisors across selling skills, Client Experience, Clienteling, styling, brand ambassadorship, and luxury product expertise
• Provide shadowing-based feedback and coaching to Store Leadership to ensure consistent one-to-one development processes (Coach the Coach model)
• Monitor training quality, impact, and content retention while fostering a self-learning culture, particularly through the Retail Training Digital Tools platform
• Manage new hire onboarding journeys by facilitating in-store induction and partnering with Human Resources to ensure seamless integration

Qualifications

• Bachelor's degree in Learning and Development, Human Resources Management, Psychology, or related field, or equivalent vocational training
• Completed trainer qualification and relevant professional certification
• In-depth knowledge of talent management and personnel development methodologies and tools
• Excellent presentation and facilitation capabilities
• Strong coordination and organizational abilities with demonstrated communication excellence
• Fluent English proficiency

Skills

Experience

4+ years in retail training roles or retail management positions with demonstrable impact on team performance and professional development outcomes

Education

Bachelor's degree in Learning and Development, Human Resources Management, Psychology, or related field; alternatively, equivalent vocational training with completed trainer qualification

Workplace

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.