Prada In-Store High-End Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 15, 2026
About Prada
Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.
Prada seeks an In-Store High-End Manager in London to drive luxury category growth, close high-value transactions, and lead UHNW client relationships.
Role & Responsibilities
- Own and drive the High-End strategy within the boutique, ensuring strong visibility, desirability, and commercial performance across all high-value categories
- Introduce and elevate High-End collections in store, ensuring Client Advisors are confident, knowledgeable, and proactive in presenting them
- Personally lead and close exceptional transactions, acting as a key closer for strategic opportunities
- Build, monitor, and convert a robust High-End sales pipeline
- Identify cross-category opportunities to maximise transaction value and long-term client contribution
- Monitor, analyse, and track key performance indicators to inform business decisions
- Identify, recruit, and develop High-Potential and UHNW clients through targeted prospecting strategies and curated events
- Strengthen and elevate existing VIC portfolios towards deeper High-End engagement
- Ensure strategic and consistent use of CRM tools to track opportunities, nurture long-term relationships, and monitor client evolution
- Design and deliver bespoke client journeys aligned with High-End positioning and brand standards
- Partner closely with Regional Merchandising to ensure optimal assortment, stock visibility, and strategic product focus
- Oversee the full lifecycle of Special Orders across all categories, including Ready-to-Wear, Leather Goods, Exotics, Made-to-Measure, and Fine and High Jewellery
- Collaborate with the MTM Manager and Jewellery Manager to ensure technical accuracy, bespoke excellence, and flawless execution
- Foster a High-End mindset within the team, building confidence in presenting and negotiating high-value pieces
- Support the planning and execution of boutique-level High-End events and private appointments, maximising event conversion through structured follow-up
Qualifications
- Proven experience in luxury retail with exposure to High-End, Fine Jewellery, Made-to-Measure, or bespoke categories
- Demonstrated success in managing and closing high-value transactions
- Strong commercial acumen with a strategic and entrepreneurial mindset
- Exceptional clienteling and relationship-building skills with Ultra-High-Net-Worth clientele
- Ability to manage complex, long sales cycles with discretion, precision, and professionalism
- Strong leadership presence with the ability to coach, influence, and inspire others
Skills
Experience
Demonstrated success in luxury retail leadership with substantial exposure to High-End categories, Fine Jewellery, Made-to-Measure, or bespoke sales environments. Proven track record of managing and closing high-value transactions with discerning clientele.
Education
Not specified
Workplace
The successful candidate will be located in London, England, UK.
Culture
Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «High-End Sales Manager», «Luxury Category Manager», «High-Value Client Manager», «Boutique High-End Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.