Prada Group Team Manager

About Prada Group

Founded in 1913 in Italy, the Prada Group is a paragon of excellence with a perpetual focus on innovation. As a global leader in the luxury goods sector, the Group operates in over 45 countries under the brands PRADA, Miu Miu, Church's, Car Shoe, and Pasticceria Marchesi, employing individuals from over 100 nationalities. As part of a prestigious conglomerate, the Prada Group offers a dynamic and creative work environment that values talent and passion, fostering professional growth and development.

Role & Responsibilities

• Drive department team to exceed financial targets and maximize sales performance in support of overall store success
• Lead, coach, and train Client Advisors on product knowledge, sales techniques, client service, and company policies
• Ensure exceptional client experience by maintaining strong sales floor presence and leading by example in brand service standards
• Foster client-centric relationships through clienteling initiatives, loyalty programs, and proactive complaint management
• Develop and implement department business plans in collaboration with the Store Manager, analyzing performance and proposing actionable improvements
• Drive cross-selling and up-selling opportunities across product categories while promoting omni-channel awareness
• Identify and nurture talent within the team, proposing candidates for internal development opportunities
• Maintain comprehensive knowledge of market trends and share insights with relevant functions to inform strategy
• Ensure visual displays attract clients and maximize sales in accordance with company guidelines
• Support cash activity, inventory, logistics, and reporting procedures to maintain operational integrity
• Guarantee effective back-of-house organization and protection of company assets while maintaining staff grooming standards

Qualifications

• Strong business acumen and analytical skills
• Comprehensive knowledge of the luxury fashion industry and its trends
• Proven ability to drive positive client experiences and build lasting loyalty
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Demonstrated ability to inspire and influence a team
• Advanced leadership and coaching competencies
• Business awareness and strategic thinking
• Dependability and reliability in execution

Skills

Experience

Demonstrated experience in retail management or luxury fashion sales environment, with proven success in leading and developing sales teams to achieve targets. Background in building client relationships and managing department operations within a high-end retail setting is essential.

Education

Secondary education (high school diploma) or equivalent; further business or retail management education or certifications are advantageous.

Workplace

Culture

The Prada Group fosters a creative and international work environment, driven by curiosity and the pursuit of excellence. The company values the development of talent and passion, providing a platform for employees to advance their professional journeys.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.