Prada Group Made-to-Measure Specialist

Location
Seniority Mid-Level
Posted ✦ Today
Apply ⟼

Prada Group seeks a Made-to-Measure Specialist in Milan to develop MTM services, deliver bespoke menswear fittings and train store teams.

Overview

Prada Group is a global luxury conglomerate overseeing iconic maisons including PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa. The group is recognised for a blend of artisanal savoir‑faire and contemporary innovation, operating internationally with an emphasis on creative excellence and craftsmanship.

Role & Responsibilities

  • Deliver the end-to-end Made‑to‑Measure (MTM) service in store, from measurement taking through to finished product delivery, ensuring impeccable fit and client satisfaction.
  • Develop and actively promote the MTM service to clients, increasing uptake and sales performance in line with corporate standards.
  • Act as the local point of reference for MTM between store teams and HQ, sharing customer feedback and market insights regarding trends, competitor positioning and client profiles.
  • Manage all administrative tasks related to MTM orders, track production progress and provide timely updates to customers.
  • Collaborate in the organisation and execution of MTM events together with store and corporate teams to drive visibility and sales.
  • Provide in‑store training and coaching on MTM product category and selling techniques to colleagues, and coordinate required training with the central MTM team.
  • Work with the Visual Merchandiser to advise on seasonal rotation, product placement and window/shop displays informed by MTM and menswear sales performance.

Qualifications

  • Proven, solid experience in Made‑to‑Measure and tailoring within luxury menswear retail.
  • Deep technical knowledge of men's garments and fabrics, with the ability to translate technical detail into client‑focused selling points.
  • Demonstrable ability to train and transfer knowledge to colleagues and customers; comfortable delivering in‑store coaching.
  • Customer‑centric mindset with a strong orientation to service and client experience.
  • Excellent interpersonal and communication skills; fluent spoken English required.
  • Willingness to undertake specific MTM training coordinated with local and central MTM teams.

Skills

MTM measurement and fitting Bespoke tailoring techniques Menswear product knowledge (technical and commercial) Clienteling and relationship management In‑store training and coaching Order administration and follow‑up Event coordination for client experiences Collaboration with visual merchandising

Experience

Substantial hands‑on experience delivering MTM and tailoring services in a luxury menswear context, with proven client advisory and sales outcomes.

Education

Secondary education with vocational training in tailoring, fashion or a related discipline; professional qualifications or proven practical experience in bespoke tailoring preferred.

Workplace

The role is situated in Milan, Lombardy, Italy. There are currently 547 open positions in Milan on Cerulean, with 14 added recently. Within Lombardy, Cerulean currently features 570 open roles, including 14 recent additions. Across Italy, Cerulean lists 1.306 open roles — 32 of them newly added.

Culture

Prada Group fosters a creative, international workplace where craftsmanship and innovation intersect. The organisation values talent, curiosity and professional growth, and promotes an inclusive environment with equal opportunities for all employees.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.