- Employment
- Full-Time
- Seniority
- Manager
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Prada Group
Founded in 1913 in Italy, the Prada Group is a paragon of excellence with a perpetual focus on innovation. As a global leader in the luxury goods sector, the Group operates in over 45 countries under the brands PRADA, Miu Miu, Church's, Car Shoe, and Pasticceria Marchesi, employing individuals from over 100 nationalities. As part of a prestigious conglomerate, the Prada Group offers a dynamic and creative work environment that values talent and passion, fostering professional growth and development.
The IT Retail Business Systems Manager / Assistant Manager combines technical and functional knowledge to implement and maintain retail and logistics systems, translating business requirements into documented improvements. The role works across business and data teams on process optimization, system deployment and support, testing, training, reporting and defect resolution.
Role & Responsibilities
- Work with Retail Business and Logistics teams, including sales, procurement, inventory management, logistics and production, to understand existing workflows, pain points and opportunities for improvement.
- Map current processes and design optimized workflows using SAP supply chain modules.
- Advise on best practices for using system functionality to streamline retail and logistics operations.
- Keep retail systems operating smoothly by troubleshooting issues, managing upgrades, and training and supporting users of systems such as POS, Back of House and CRM.
- Analyze and evaluate retail business processes in detail to identify areas for improvement.
- Oversee implementation of new retail systems and updates to existing systems, including POS, Back of House, CRM and reporting tools.
- Test and evaluate new functions before their deployment in the production environment.
- Identify, analyze and document discrepancies between retail systems and business requirements, and ensure appropriate adjustments are made.
- Serve as a point of contact for retail and logistics teams, providing guidance and support on technical inquiries.
- Develop and deliver end-user documentation and training to promote effective system use.
- Work with data teams to create useful Power BI and Back of Office reports and dashboards within SAP or related tools.
- Manage defect resolution efficiently and set expectations for related retesting.
Qualifications
- Bachelor’s degree in a relevant field.
- At least 5 years of experience in full-cycle implementation of retail systems, such as POS, stock take systems, Back of House management systems or CRM.
- At least 5 years of experience designing and configuring at least one of the following: POS, replenishment systems, stock take systems or SAP SD.
- Strong understanding of sales and distribution business processes.
- Understanding of accounting business processes.
- Experience with SAP is recommended.
- Knowledge of SQL is a plus.
- Experience with data migration and integration.
Skills
Experience
At least 5 years in full-cycle retail systems implementation and at least 5 years designing and configuring one or more of the specified systems.
Education
Bachelor’s degree in a relevant field.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Explore jobs in Japan.
Culture
The Prada Group fosters a creative and international work environment, driven by curiosity and the pursuit of excellence. The company values the development of talent and passion, providing a platform for employees to advance their professional journeys.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Systems Manager», «Retail Business Applications Manager», «Retail IT Systems Manager», «Retail Systems Implementation Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.