- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 16, 2026
About Prada Group
Founded in 1913 in Italy, the Prada Group is a paragon of excellence with a perpetual focus on innovation. As a global leader in the luxury goods sector, the Group operates in over 45 countries under the brands PRADA, Miu Miu, Church's, Car Shoe, and Pasticceria Marchesi, employing individuals from over 100 nationalities. As part of a prestigious conglomerate, the Prada Group offers a dynamic and creative work environment that values talent and passion, fostering professional growth and development.
Miu Miu seeks a Field Retail Trainer to develop and strengthen store teams through hands-on coaching at retail locations, driving enhanced customer experience and revenue optimization. As part of the Miu Miu Retail Training Team, the trainer will work closely with store staff to embed brand identity, observe performance, and deliver customized coaching and feedback. This pivotal role emphasizes fostering team development while ensuring consistent brand execution across all retail touchpoints.
Role & Responsibilities
- Conduct store visits to provide real-time coaching and feedback to retail teams on sales techniques and customer engagement
- Observe store environments and identify targeted training opportunities aligned with brand standards
- Measure training effectiveness through before-and-after coaching assessments and performance tracking
- Support new staff onboarding and integration into store operations and culture
- Facilitate in-store training sessions covering sales techniques, product knowledge, and brand protocols
- Analyze training performance data and provide administrative support to the training function
- Collaborate with the Retail Trainer to share insights, identify trends, and propose continuous improvements
Qualifications
- Business-level Japanese proficiency (JLPT N1 or equivalent)
- Minimum 3 years of direct retail sales experience
- Minimum 3 years of staff coaching or development experience
- Advanced communication and relationship-building skills
- Proficiency with MS Office tools (Excel, PowerPoint, Word)
- Demonstrated analytical and logical reasoning capabilities
Skills
Experience
Minimum 3 years of retail sales experience combined with a minimum of 3 years in a coaching or mentoring capacity, preferably within a luxury retail or customer-facing environment. The candidate should demonstrate proven capability in observing performance, delivering constructive feedback, and driving measurable behavioral improvement.
Education
High school diploma or equivalent; tertiary education in business, hospitality, or a related field is preferred.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Explore jobs in Japan.
Culture
The Prada Group fosters a creative and international work environment, driven by curiosity and the pursuit of excellence. The company values the development of talent and passion, providing a platform for employees to advance their professional journeys.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Coach», «On-Site Sales Trainer», «Store Performance Coach», «Field Training Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.