Prada Department Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 15, 2026
About Prada
Prada is an Italian luxury fashion house and a leading maison within the Prada Group, recognised for its avant‑garde design, artisanal craftsmanship and global retail network. As an employer, the brand expects exacting standards of client service, product knowledge and visual presentation while offering an international, design-driven workplace.
PRADA seeks a Department Manager at Taipei Breeze Center, Taipei — lead boutique sales, clienteling and team performance.
Role & Responsibilities
- Lead and motivate the boutique department team to achieve sales targets, KPIs and exceptional client service standards.
- Own day‑to‑day departmental operations including staff scheduling, visual merchandising alignment, inventory accuracy and loss prevention.
- Coach, train and develop sales advisors through one‑to‑one feedback, performance reviews and targeted learning plans.
- Deliver high‑touch clienteling: cultivate VIP relationships, manage appointments, and ensure personalised aftercare.
- Monitor sales performance and inventory metrics; prepare reports and communicate results to district/regional management.
- Ensure strict compliance with brand standards, store policies and local retail regulations.
- Coordinate product flow with stockroom, assist with replenishment and seasonal floor moves to maximise selling opportunities.
- Resolve complex client issues and escalations while safeguarding brand reputation and client confidentiality.
Qualifications
- Proven leadership experience in luxury retail, with a track record of meeting or exceeding sales targets.
- Strong people management skills: coaching, scheduling, performance management and talent development.
- Excellent clienteling and relationship‑building ability with high standards of discretion and service.
- Commercial acumen with experience analysing sales KPIs, conversion rates and inventory turnover.
- Fluent Mandarin; business‑level English is strongly preferred for liaison with regional teams.
- Professional demeanour aligned with luxury brand standards and attention to visual detail.
- Availability to work retail hours including weekends and public holidays as required by boutique operations.
Skills
Experience
Typically 5+ years in retail sales with at least 2 years in a supervisory or department‑level management role within a luxury fashion or high‑end retail environment.
Education
Bachelor's degree preferred or equivalent professional experience in retail management.
Workplace
This position is based in Taipei, Taipei, Taiwan.
Culture
Prada cultivates a design‑led, detail‑oriented culture where craftsmanship and innovation intersect with commercial excellence. The workplace values discretion, high client service standards and continuous professional development within an international retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Department Manager», «Retail Floor Manager», «Luxury Sales Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.