Prada Department Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 8, 2026
About Prada
Prada is an iconic Italian luxury fashion house and a flagship of the Prada Group, recognised for its craftsmanship, contemporary design and international retail presence. As an employer it attracts creative, multilingual teams and emphasises product excellence, client service and professional development within a highly curated retail environment.
Prada is hiring a Department Manager in Taichung, Taiwan — lead the sales department, drive KPIs and deliver exceptional client experiences.
Role & Responsibilities
- Lead the department to exceed financial targets and departmental KPIs through coaching, sales planning and performance management.
- Support the Store Manager in developing and implementing business plans, analysing departmental performance and proposing corrective action.
- Actively sell and be present on the sales floor to model the Brand Selling Ceremony and the highest standards of client service.
- Drive client development by building and maintaining long-term client relationships, executing clienteling initiatives and ensuring exemplary after‑sales care.
- Promote omni‑channel integration by encouraging use of digital tools and ensuring timely, high‑quality handling of e‑commerce orders.
- Maximise sell‑through via cross‑selling and up‑selling across product categories and ensure visual displays attract clients in line with company guidelines.
- Manage store care and operational compliance, including cash, inventory, logistics and back‑of‑house organisation for the department.
- Identify, develop and retain talent: deliver training, morning briefings and individual development plans to strengthen team capability.
Qualifications
- Proven leadership and people‑management skills with the ability to motivate a retail sales team and drive results.
- Strong commercial acumen with experience developing action plans from sales analysis and KPI tracking.
- Excellent client‑facing skills and deep commitment to delivering a luxury service standard.
- Solid organisational skills with attention to store operations, stock protection and company procedures.
- Comfortable with digital tools and omni‑channel retail processes.
Skills
Experience
Proven experience in luxury or premium retail, including supervisory or managerial responsibility; typically 3+ years leading sales teams with a demonstrable track record of achieving sales targets and KPIs.
Education
High school diploma required; bachelor's degree in business, fashion, retail management or related field preferred.
Workplace
This position is based in Taichung, Taichung, Taiwan.
Culture
Prada fosters a creative, international workplace that prizes craftsmanship, innovation and a client‑centric ethos. The brand promotes professional growth through training and internal development while valuing diversity and inclusion across its teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Department Manager», «Retail Department Head», «Luxury Sales Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.