Prada Department Manager

Location
Seniority Manager
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 8, 2026
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Prada is hiring a Department Manager in Singapore to lead a product-category team, drive sales KPIs and deliver exceptional client service.

Overview

Prada is an Italian luxury fashion house and a leading label within the Prada Group, recognised for its leather goods, ready-to-wear, footwear and accessories. The brand operates a global retail network and combines heritage craftsmanship with contemporary design, supported by a multinational organisation that also includes sister maisons within the Prada Group.

Role & Responsibilities

  • Lead the assigned product department to meet and exceed financial targets, KPIs and contribution objectives for the store.
  • Develop and implement department-level business plans through performance analysis and targeted action plans in coordination with the Store Manager.
  • Drive cross-selling and up‑selling across categories and ensure consistent presence on the sales floor to deliver the Brand Selling Ceremony and exceptional client service.
  • Promote omnichannel selling: encourage use of digital tools, support timely handling of e‑commerce orders and integrate online/offline client relationships.
  • Cultivate and expand client relationships through proactive prospecting, clienteling initiatives and high standards of after‑sales service; manage and resolve client complaints to preserve loyalty.
  • Recruit, coach and develop the department sales team; run briefings, product and sales training, identify talent and propose internal development paths.
  • Ensure department merchandising and displays follow Company guidelines to maximise conversion; share market and trend insights with relevant functions.
  • Maintain store care and operational compliance: enforce cash, inventory and logistics procedures, protect company assets and guarantee an efficient back‑of‑house organisation.

Qualifications

  • Proven leadership skills with ability to motivate a sales team and lead by example on the sales floor.
  • Passion for and knowledge of the assigned product category and the luxury market.
  • Strong clientcentric approach with demonstrated clienteling and relationship‑building skills.
  • Business‑driven mindset with experience analysing performance metrics and translating them into action plans.
  • Excellent organisational skills, attention to detail and problem‑solving aptitude.
  • Confident, enthusiastic and professional presence; ability to communicate effectively across functions.
  • Preferred: Bachelor’s degree in Business, Retail Management or related field, or equivalent professional experience.

Skills

Clienteling Omnichannel retail execution Sales forecasting and KPI management Team coaching and development Visual merchandising standards Inventory control and cash procedures E‑commerce order management Proficiency with retail IT and digital tools

Experience

Minimum 3+ years of supervisory or managerial experience in luxury or premium retail, with a proven track record of achieving sales targets, developing teams and executing clienteling strategies.

Education

Bachelor's degree in Business, Retail Management or related field preferred; equivalent retail management experience accepted.

Workplace

The successful candidate will be located in Singapore, Central, Singapore.

Culture

Prada fosters a creative, international and inclusive workplace that values curiosity, talent and professional growth. Teams are encouraged to pursue excellence while respecting diversity and maintaining high standards of client service and craftsmanship.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Department Manager», «Product Category Manager», «Boutique Department Head», «Store Section Manager», «Senior Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.