Prada Department Manager
Join Prada Group in Singapore as a Department Manager. Lead a team to achieve sales targets and ensure exceptional client service in a luxury fashion environment.
Overview
Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation in the fashion industry. As a global leader, the Group operates in over 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing over 100 nationalities, Prada Group is committed to excellence and creativity.
Role & Responsibilities
- Lead the department team to surpass financial targets and maximize sales performance.
- Support the Store Manager in developing and implementing business plans through performance analysis and action plans.
- Drive the team to exceed KPI targets and encourage cross-selling and up-selling.
- Ensure the highest standard of client service on the sales floor.
- Promote Omni Channel awareness and support the use of digital tools to enhance client relationships.
- Develop the E-commerce channel by responding promptly to orders and maintaining high service standards.
- Stay informed about market trends and share insights with relevant functions.
- Ensure attractive product displays that maximize sales in line with company guidelines.
- Foster a client-centric environment and maintain strong client relationships.
- Manage clienteling initiatives to strengthen client loyalty.
- Address customer complaints to maintain positive client relationships.
- Motivate and cultivate a positive team spirit through effective communication.
- Train and inspire the sales team on product knowledge, sales techniques, and company policies.
- Identify and propose internal development opportunities for team members.
- Ensure effective store care and adherence to company procedures in cash activity, inventory, and logistics.
- Provide feedback on department needs to the Store Manager and relevant departments.
Qualifications
- Business/Retail Management degree or equivalent is a plus.
Skills
Experience
Proven experience in a similar role within the luxury fashion industry, demonstrating leadership and sales acumen.
Education
Business/Retail Management degree or equivalent is a plus.
Workplace
The successful candidate will be located in Singapore, Central, Singapore. 203 luxury roles are listed in Singapore on Cerulean, 8 posted in the last 48 hours. Cerulean currently advertises 203 open roles in Singapore, including 8 added in the last 48 hours.
Benefits
Working in a creative and international environment with opportunities for professional growth. Inclusive work environment with equal opportunities for all.
Culture
Prada Group fosters a creative and international workplace, driven by curiosity and a quest for excellence. The company values the talent and passion of its people, promoting professional growth and inclusivity. Diversity is embraced as a core value, ensuring a fair and respectful workplace for all.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.